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Desktop Support and IT Network Technical Agent

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Skills
Role
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About
I am multilingual in Spanish, Japanese, and in English. I am an interpreter in Cross-Cultural Communications. I translate in order to help people to understand each other across cultural and computer barriers. I assist with Technical Services in assisting users who speak foreign languages and act as an IT Computer Consultant. Provide Technical Assistance and Bilingual in cross-cultural communications in Business and Customer Services. I am a computer technician and I deal with hardware and software support. I troubleshoot computers either by phone or through remotely accessing user's computers. I am a good listener and I actively listen to user's concerns in Network-Communications, translations, and actively work to resolve those concerns.
Overview

Background checked

7 years in business

Business hours

Sun10:00 am - 5:00 pmMonClosed

Payment methods

This pro accepts payments via Cash, Credit card, Square cash app, and Venmo.

Social media

Facebook

Services offered
Role

Administrative assistant

Salesperson

Skills

Data entry

Word processing

Spreadsheets

Filing and organization

Work location

My customers travel to me

I travel to my customers

I work remotely (phone or internet)

Projects and media

19 photos

Projects and media

19 photos

Credentials
Background Check

Nicolas Rodriguez

FAQs

  • What education and/or training do you have that relates to your work?

    Brigham Young University Hawaii: BA-Communications Dual Minors-Spanish and Japanese ITT Technical Institute: BS-Information Systems Security Leader Quest: IT Pursuits in Desktop Support and ITIL

  • How did you get started doing this type of work?

    Taking on Interpreter and Translation work in Help Desk Centers. Applying writing skills as an Interpreter and Customer Service role skills.