Bliss Bound Hound

4.9
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(14)
4.9
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14 reviews
5
86%
4
14%
3
0%
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0%
1
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  • Maria B.

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    Bliss Bound Hound was attention to my needs, but more importantly, my dog's needs! He already loves to walk more now that he has had weekly walks with other pups in the area!

    Nov 13, 2016Verified
  • Andrea W.

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    The owner arrived on time for both pick up and delivery, was both courteous and helpful. I would recommend them to a friend.

    Jul 24, 2016Verified
    Paul K.'s reply

    Hi Andrea, Thanks for taking the time to talk to me for a while after the service was complete. Shaving down Mambo Tiger's intensive fur matting was an intense process, and I know we're all hoping that the shorter coat will be helpful as you continue to work on Mambo Tiger's reactive behavior when you attempt to brush him. We hope that the de-tangling product we sent told you about will be helpful in your efforts to keep up with brush-out in the future, and prevent the kind of severe matting you've been dealing with. We're also looking forward to seeing you again soon, please do use the discount offer we've extended to you next time you call us. We can prevent a recurrence of the matting you came to us with and help Mambo acclimate to regular brushing if we're able to work with him on a regular basis. Thanks again for your feedback, and for choosing Bliss Bound Hound! Best, Paul, Jules and the BBH team

About this pro

Bliss Bound Hound provides comprehensive dog care. This means that instead of going to 5 different dog care providers, you and your dog only need to build a relationship with one company for all of your dog care needs. Bliss Bound Hound provide world-class, five star service in wellness vet care, walking and socialization, grooming. training and behavior, and sitting and daycare. We even offer discounted monthly care packages, so you can get all the services you need for a single low monthly price. Once you sign up with us, you can much more easily predict and control you dog care costs. Bliss Bound Hound is the easiest solution for dog care in many ways. One huge advantage of Bliss Bound Hound is our free transportation for all services. No more taking time off work or waiting in the vet office! No more running around, trying to get to the groomer or dog daycare before they close. We transport your dog for you, and arrange pickup and drop-off access in advance so you can go about your day and schedule without any worry or interruption whatsoever. When it comes to service quality, there's no comparison to Bliss Bound Hound. We are licensed, certified, and insured -- a fully professional company with rigorous employee training programs and required fingerprint based background checks, so you can have complete trust in our capability and your security. We go the extra mile in every way. For example, take our zero emission solar generators in every Nissan NV service van. These carbon-neutral solar generators power an 8,000 BTU air conditioner, so the dogs in our care are kept in climate controlled comfort even when the van is stopped to pick up or drop off another dog. No other dog care company goes to the extent of Bliss Bound Hound to ensure the safety, security, and comfort of the dogs in our care. Bliss Bound Hound has got dog care licked! Bliss Bound Hound take pride in our ability to attend to every need our clients may have when it comes to caring for their dog. As a fully staffed team of certified, licensed and insured professionals, our company has the ability and expertise to handle any service request and provide the absolute best in quality dog care possible. We love the work that we do, and we pride ourselves in surpassing customer expectations. It's our goal to make our clients lives easier and happier. We love to see the smiles on our clients faces when we have a major behavior breakthrough during a training session, or when we bring the dog back from a vet trip feeling and looking healthier. We know that your dog is a member of the family, not "just a pet", and our entire business is structured to respect and appreciate your family and your home.

Years in business

4

Times hired on Thumbtack

35

Number of employees

12

Background check

Completed
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Photos and Videos

68 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Our pricing is standardized. We offer base pricing, and also provide discounts for monthly subscribers. We offer complete service packages that include discounts across multiple categories of service, giving our regular customers access to pricing our competitors can't match.
    • What is your typical process for working with a new customer?
      We typically schedule an assessment and in-person meeting first, although with some grooming-only clients we will conduct the initial behavior and risk assessment remotely. Once we have a behavior profile, have met our clients and the dog(s) we'll be working with, and have discussed our client's goal(s), we work on developing a custom service plan that will best address our client's needs. Once we have developed a service package that is appropriate, we confirm dates and times, arrange key hand off or access instructions if applicable, and then ask our clients to process their order. We send an invoice via email using Square, and the invoice serves as a confirmation of service reservation.
    • What education and/or training do you have that relates to your work?
      We are certified in dog CPR, training, and dog care practices. We also constantly participate in ongoing professional development coursework and seminars through our professional organization memberships. Our clients come first, so we have a robust professional review, training, and development process in place to help us achieve our goal to exceed client expectations at every step in the process. All of our contractors and employees must meet rigid quality control guidelines. Contractors and employees must either hold professional degrees and certifications or participate in training programs developed by Bliss Bound Hound which meet or exceed requirements of professional level certification and educational programs.
    Coverage Area for Bliss Bound Hound is about 7+ miles of Oakland, CA.