Floor Coverings International of Raleigh

Raleigh, NC

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About this pro

How does your service stand out?

We provide personal service, running your entire project from start to finish. With us, you are not just a number. We choose only the best installers and the highest quality products at competitive prices, and no hidden charges. You can have confidence your job will be completed professionally and to your 100% satisfaction.

What do you enjoy about the work you do?

We love solving flooring problems that are causing challenges for people. Some of our customers literally hug us when their job is complete!

Location

Raleigh, NC 27606

Background check

Complete

Times hired on Thumbtack

7

Reviews

9 Reviews
  • Theresa J. Apr 18, 2017
    Positive Experience
    We needed old carpeting removed and new carpeting installed in three bedrooms, loft area and stairs and Tammy Bliss, owner of Floor Coverings International made the daunting task easier and enjoyable. The mobile showroom offered a wide range of quality carpets and the convenience of seeing samples in our own home made deciding easier. The ordering, scheduling, installing and clean up went smoothly and her crew were timely, knowledgeable, efficient and work extremely hard. Tammy was available throughout the process and after as well. I would recommend them and would hire them for any future projects.
  • Al H. Sep 1, 2016
    Excellent
    Tammy was exceptional from beginning of project until the end; patient, informative, helpful. The installation was smooth with great attention to detail. Upon completion she followed up to make sure we were happy.
  • Julius C. Aug 18, 2016
    When my company requires the use of an experienced, knowledgeable flooring contractor, we turn to Tammy of Floor Coverings International of Raleigh. Why? An incredibly dedicated team focused solely towards providing her customer with positive experiences. From personal in home visits, a wide variety of quality products and from start to finish the genuine display in understanding of the needs of others. Tammy is the go-to-flooring contractor whom we can look to for a hassle free, enjoyable, and rewarding encounter.
    Tammy B. Aug 19, 2016

    Thank you for the kind review. We always strive for the highest quality and 100% customer satisfaction while providing the convenience of in-home shopping. We appreciate the recognition of our customer experience.

  • Kenitra W. Jul 18, 2016
    Vinyl or Linoleum Installation
    Verified Review
    Tammy did an excellent job working with us on our new flooring and it looks great! We will go to her for all of our flooring needs.
  • Leigh R. Mar 14, 2016
    They installed hardwood floor I'd purchased in my master bedroom & closet. They showed up on time, worked quickly and matched the stain to my existing hardwoods exactly. Very pleased
  • Betty C. Jan 14, 2016
    Floor Installation or Replacement
    Verified Review
    We ordered site finished white oak flooring. The installation, sand and finish were done on time and on budget. The floors are beautiful! Tammy Bliss followed up at every step. The attention to detail resulted in great looking floors.
  • Tricia L. Dec 17, 2015
    Carpet Installation
    Verified Review
    Tammy helped me find the right carpet in the design I had in my head that would work for my stairs. She was patient and offered to bring more samples as needed until I was comfortable. Once the order was placed, she kept in constant contact to let me know when the order came in, binding was done, and the time for install. Removal and install went well and was cleaned up to my satisfaction. Tammy was there to check on the job then came back in a few days to be sure I was still happy. I would use Tammy again in a heartbeat.
  • Rachele G. Nov 8, 2015
    Tammy is a joy to work with! She was very prompt, organized, knowledgeable, assuring, and trustworthy. Her integrity was shown every step of the way. We had all of our carpet replaced and COREtec tiles installed in our bathrooms, both which came out beautiful!! JV was the contractor that she used; he and his crew were very professional and got the job done fast! We will definitely be calling Tammy again in the future if we have any additional flooring needs!
  • Mr S. Sep 18, 2015
    Carpet Installation
    Verified Review
    Tammy did an outstanding job. She was prompt in her response to our inquiries, respectful and appreciative of our business, efficient in evaluating our needs and took steps to ensure that a competent team of tradesmen carried out the installation of the carpeting we chose on an expedited basis at an extremely reasonable price. I recommend her services without reservation.

Q&A

What is your typical process for working with a new customer?
We come to the customer's location with a mobile showroom filled with over 3,000 samples of all types of flooring, including carpet, hardwood, tile, luxury vinyl, and laminate. A design consultation with measurement of the project, review of samples, and a detailed quote is complimentary. Then we manage the project from start to finish.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure they carry full liability and workers' compensation insurance. Also, make sure they are installing first-quality product that carries the full manufacturers' warranties, and using experienced, qualified installers. Ask about the warranty on installation in addition to the manufacturer's warranty - we offer a 2-year workmanship warranty that covers any installation issues that may come up.
What questions should customers think through before talking to professionals about their project?
Not all flooring companies are alike in terms of quality and service in product, installation, and follow-up after the job. We don't want our customers to be hurt by these practices, so we strive to excel in all of these areas.