Heads & Tails Pet Services

5.0
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(11)
5.0
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11 reviews
5
100%
4
0%
3
0%
2
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1
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Customers rated this pro highly for work quality, responsiveness, and professionalism.
  • Diana R.

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    Jul 15, 2017Verified
  • Gil G.

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    John was great.

      Nov 23, 2016Verified

    About this pro

    The professionalism of Heads & Tails' dog walkers and pet sitters stands out from the rest. We pride ourselves for our strong work ethic and our ability to go above and beyond our customer's expectations in order to provide the most beneficial services for the pet and their owners. Truly engaging with pets and coming to understand their individual personalities. It has been one of the most rewarding things in my life (and the lives of other staff members as well) to get to know the pet's that we work with on such a deep level. We love them all as if they were our own.

    Times hired on Thumbtack

    20

    Number of employees

    5

    Background check

    Completed
    Show more

    Photos and Videos

    8 photos

      Q & A

      • What should the customer know about your pricing (e.g., discounts, fees)?
        For both Dog Walking and Pet Sitting, our standard rates depend on the length of visit: 15-Minute Visit: $15 30-Minute Visit: $20 60-Minute Visit: $33
      • What is your typical process for working with a new customer?
        We love meeting new customers and prefer to schedule a free meet-and-greet before services begin. This way, we can get to know the customer, their pets, and their home, but more importantly, so the customer and pets can get to know us. Because every customer, pet, and home is different, we customize each service to fit their needs, and truly believe we provide the best services in town.
      • What advice would you give a customer looking to hire a provider in your area of work?
        Ensure that the provider specifically carries pet services insurance, ensure the provider has passed a background check, and make sure they are able to answer any questions you might have.
      Coverage Area for Heads & Tails Pet Services is about 10+ miles of Austin, TX.