What should the customer know about your pricing (e.g., discounts, fees)?
The pricing system used by Keyrenter is simple. Generally there is a small fee for placing qualified new tenants, and a percentage (between 7-10%) of the rent collected by Keyrenter. This creates maximum incentive to keep properties occupied. The fee includes many services usually overlooked by owners:
Thorough Tenant Screening
Bullet Proof Lease Agreement
24/7 Emergency Response
Excellent Customer Service
Consistent Maintenance Processes
Accounting and Monthly Statements
Online Owner and Tenant Portals
Variables that affect the service fee include the type of property, location, number of units, etc. It is impossible to quote a price without knowing the current lease arrangement and details of each individual property.
What education and/or training do you have that relates to your work?
All property managers for Keyrenter maintain state licenses and are required to attend 24 hours of continuing education credits every two years. Keyrenter provides additional training and holds mandatory weekly meetings. We all understand and abide Fair Housing laws and regulations.
How did you get started doing this type of work?
The founders of Keyrenter are licensed real estate professionals. It was a natural progression that began with their own search for property managers to handle their personal properties. It took years to develop a proven business model that maximizes the return on real estate investment while maintaining the highest standard of business ethics.
What types of customers have you worked with?
Owners often approach us because they are losing time or money due to maintenance or eviction issues. Keyrenter implements proven strategies and precautions to avoid that type of scenario, We also have the expertise and legal knowledge to deal with a lingering tenant that refuses to leave.
What questions should customers think through before talking to professionals about their project?
Most people do not consider the time investment and frustration caused by managing a rental property. Problems may occur any time, any day, and some issues must be addressed immediately. It can be difficult to respond quickly to the needs of tenants, especially if you have other business to attend.