|Sunday||12:00 a.m. to 12:00 midnight|
|Monday||12:00 a.m. to 12:00 midnight|
|Tuesday||12:00 a.m. to 12:00 midnight|
|Wednesday||12:00 a.m. to 12:00 midnight|
|Thursday||12:00 a.m. to 12:00 midnight|
|Friday||12:00 a.m. to 12:00 midnight|
|Saturday||12:00 a.m. to 12:00 midnight|
The Roof Guys
About this pro
Never showed up to do an estimate or follow up on the project.Feb 23, 2018VerifiedJamey W.'s reply
Hi Jt, I'm sorry to hear about your experience. Looking at our records, you're nowhere in our records anywhere. Are you sure you have the correct company you're leaving a review for? We have no requests or conversation history anywhere that we're able to find with your name. We'd be glad to come out and do an inspection on your roof!
We had a new roof installed after we had wind damage to our previous one. Jamey and Nick were so easy to work with and had a great crew working on our roof. The old one was removed and the new one installed in just under 6 hours. We are very pleased with how it turned out. Will recommend and use them again in the future!Apr 17, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Everything is based off of the product we use, and the size of the roof. We always recommend to our customers that we first come out to their home and do a free inspection. From there it's so much easier to to a roof estimate. We clearly explain each part of the estimate and answer any questions the customer has. We want to make sure the customer clearly knows what each part of the estimate is for so they are confident when choosing us to install, repair, or replace their roof. Give us a call today for a free roof inspection!
- What is your typical process for working with a new customer?I talk on the phone with the customer about what issues they are having. Then we come out to do a free roof inspection to access any damage and give our report and findings. From there we work directly with your insurance company to get the entire thing paid for. We're with you each step of the way. Give us a call today for a free roof inspection!
- What education and/or training do you have that relates to your work?On a weekly basis we are in touch with top product manufactures. They are the ones that typically inform us of what's going on in the industry and any new products coming out. We in turn test them for ourselves and gauge to see if this is viable solution long term for our customers. We fervently test all products before we even dare recommend it to our customers. We're not going to just slap a roof on someone's home, I personally make sure each and every roof we work on has the highest quality products as I know that we're protecting a family from storm or hail damage or whatever may come their way. Give us a call today for a free roof inspection!