The Roof Guys

Saint Paul, MN

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About this pro

How does your business stand out?

We only provide excellence in quality and customer service. We genuinely care about our customers and are with them each step of the process! Most people have no clue that their insurance company will pay for the entire thing! Simply give us a call and we'll take care of all the footwork for you! We'll work directly with your insurance company and do everything we can to get them to take care of everything! If you have any questions, please let us know, we offer emergency services 24/7! Give us a call today for a free roof inspection!

What do you enjoy about the work you do?

I love to see customers faces after we've completed their roof. It's a wonderful feeling to see that each and every time for me! I've been doing this now for over 20 years and it's always a joy to see customers after we've completed a jobsite. I understand that I've done everything we can to protect their home from storm or hail damage and that means protecting their family. I take this very seriously. Thanks so much for thinking of us, we won't let you down! Give us a call today for a free roof inspection!

Location

Saint Paul, MN 55124

Background check

Complete

Years in business

17

Number of employees

37

Times hired on Thumbtack

42

Reviews

32 Reviews
  • Thumbtack Customer Jul 19, 2017
  • Tanisha B. May 11, 2017
    Roof Repair or Maintenance
    Verified Review
    Jamey was great! Was very knowledgeable and got the job done quick!
  • Amy J. Apr 17, 2017
    Roof Repair or Maintenance
    Verified Review
    Great roofing company to work with!
    We had a new roof installed after we had wind damage to our previous one. Jamey and Nick were so easy to work with and had a great crew working on our roof. The old one was removed and the new one installed in just under 6 hours. We are very pleased with how it turned out. Will recommend and use them again in the future!
  • Trent S. Mar 24, 2017
    Roofing
    Verified Review
    Affordable, efficient and punctual.
    Competitive prices, on time, and completed my project in a day. Cleaned up after and left us with extra supplies. Will hire again for future projects.
  • Barry K. Dec 12, 2016
    Roof Repair or Maintenance
    Verified Review
    Excellent experience with the roof guys
    I really enjoyed working with the roof guys. They were easy to communicate with, schedule, and honest in their work. As someone who doesn't know a lot about roofing I appreciated that they explained to me I had two options at two different price points and they didn't push the more expensive one - instead they just went over the pros/cons and helped me make a decision.
  • Dan O. Dec 5, 2016
    Roof Repair or Maintenance
    Verified Review
    Great Response and Effective Communication
    The Roof Guys responded to my request very quickly. They were on time and explained everything. The issue was complicated and the first fix didn't work as planned. They came back and were able to locate the source and fix permanently. Easy to work with, very good quality work, courteous and great follow up. Highly Recommended.
  • Mark M. Nov 18, 2016
    Roof Repair or Maintenance
    Verified Review
    Job well done
    Jamey got the work done fast and at a good price. I wouldn't hesitate to call him again for future roof work.
  • Bruce R. Nov 15, 2016
    Roof Repair or Maintenance
    Verified Review
    My angled downspouts were repaired as estimated.
    I have special downspouts paralleling the garage roof, directing rain from the gutters on the 2nd story to the gutters on the garage. The screws had rusted out, and one of the two was plugged with leaf debris. The roof pitch is 10-12, and therefore not easy to work from. The Roof Guys cleared the debris, replaced the screws. and all for a very reasonable amount.
  • Shannon S. Sep 10, 2016
    Roof Repair or Maintenance
    Verified Review
    Highly recommend!
    Great service! Got the job done within a day or two of my request and we've had no further issues! Cost was affordable and fair and we will definitely be contacting Jamey when we're ready to bite the bullet and do a new roof. Highly recommend.
  • John H. Aug 30, 2016
    Roof Repair or Maintenance
    Verified Review
    Jamey came out to install a new roof vent for a bath fan. He supplied a quote without having to stop out and give the job a look. He knew exactly what he was doing and the repair was done quickly! I would not hesitate to use Jamie again for other roofing repairs in the future - Thanks!
  • Elizabet D. Aug 23, 2016
    Roof Repair or Maintenance
    Verified Review
    I had selected the wrong trade for what I needed repaired. Jamey took a look and while he could have patched it together, he gave me the name and number of another person who was in the trade I needed. He shared pictures and provided insight to understand what I was dealing with so when the chimney trade showed up, I knew what was going on. Thanks Jamey - the chimney is fixed and now I just need to sand and paint inside where the water leaked!
  • Andy W. Jul 16, 2016
    Roof Repair or Maintenance
    Verified Review
    Just fixed some chimney flashing, super prompt, awesome communication.
    Jamey W. Aug 18, 2016

    Thanks so much for your business! It was a pleasure serving you!

  • Kris B. Jun 30, 2016
    Roof Repair or Maintenance
    Verified Review
    Jamey W. Aug 18, 2016

    Thanks so much for your business! It was a pleasure serving you!

  • Colleen P. Jun 6, 2016
    Roof Repair or Maintenance
    Verified Review
    I reached out to the Roof Guys to have them replace a piece of fascia that fell off our house. Jamey came out ASAP (within 1-2 days) to fix it for a fair price. We were very happy customers and would hire them again :-)
    Jamey W. Aug 18, 2016

    Thanks so much for your business! It was a pleasure serving you!

  • Nate S. Apr 21, 2016
    Roof Repair or Maintenance
    Verified Review
    My wife and I are selling our house and needed to have a few areas of the roof repaired. I wasn't familiar with companies in the area, so I came to Thumbtack. Jamey sent me a message within about 5min of posting, which was a sign of good things to come. He was able to stop over same-day to get on the roof, evaluate the specific areas, and provide an estimate. He then came over 2 days later and completed the work. Totally professional the entire time, knows his stuff, took pictures of everything and included them in the invoice so that we could share with the buyer. I would recommend Jamey and The Roof Guys to anyone, 5-star all around.
    Jamey W. Aug 18, 2016

    Thanks so much for your business! It was a pleasure serving you!

  • Jeff P. Apr 18, 2016
    Roof Repair or Maintenance
    Verified Review
    He came out last year to give me an estimate and said he would return the next day to do the repair. I never heard anything from him regarding the repair. Customer service is very poor. Expectations - None !!
    Jamey W. Jun 20, 2016

    Hi Jeff, We're so sorry! We're not aware of the incident in our records, however sincerely apologize for any trouble you've experienced. We're here to help you any way we can. Please contact us directly and we'll do whatever we can to help you.

  • David O. Sep 22, 2015
    Roof Repair or Maintenance
    Verified Review
    Had a vent to replace & he went beyond that to review the whole roof & fix some other issues he found. Great job.
    Jamey W. Aug 18, 2016

    Thanks so much for your business! It was a pleasure serving you!

  • Holli P. Sep 9, 2015
    Roof Repair or Maintenance
    Verified Review
    It was excellent working with this company! Very thorough and friendly! Our job was completed in a very timely manner and payed exactly as quoted! Would definitely use Roof Guys again!!
    Jamey W. Aug 18, 2016

    Thanks so much for your business! It was a pleasure serving you!

  • Cathy H. Sep 5, 2015
    Roof Repair or Maintenance
    Verified Review
    The Roof Guys repaired sections of our roof to make it more sound for the winter. They did a great job, and were very professional. I hope to use them again for our garage.
    Jamey W. Aug 18, 2016

    Thanks so much for your business! It was a pleasure serving you!

  • Christina L. Aug 21, 2015
    Roof Repair or Maintenance
    Verified Review
    I am so impressed with how professional and detailed the "Roof Guys" we're. Truly great service. They arranged to come after hours and within 24 hours of our first call. Not only did they fix our leaky roof on the spot-they clearly took pride in their work from start to finish. They cared about the details-portions of our roof/ siding unaffected by the leak were disheveled and they took time to adjust and re-solidify those areas without us even asking! They gave as a fair price. Don't waste your time trying to find another roofer or getting endless quotes. These men are unassuming, trustworthy and hard working and will not try to push you to get something done you don't need. I never take the time to review anything or anyone but I was floored by these guys. If anyone I know is ever looking for a roofer I won't hesitate to have them call this company. Great experience all around!
    Jamey W. Aug 25, 2015

    Thanks so much Christina for your kind words and your business! It was a pleasure serving you and bring able to help you! If ever you need anything in the future, please let us know! Again, thanks so much!

  • Justin T. Aug 13, 2015
    Roof Repair or Maintenance
    Verified Review
    Responed quickly and completed the work as promised
    Jamey W. Aug 14, 2015

    Thanks so much Justin for your business and kind words! It was a pleasure serving you! Thanks! Jamey

  • Dave W. Aug 11, 2015
    Roof Repair or Maintenance
    Verified Review
    Guys helped me out in a pinch for small soffit repair on same day. Thanks !!
  • Phillip G. Aug 7, 2015
    My wife and I are expecting our first child and were looking to sell our home. We wanted to find ways to improve the value and some buddies of mine had strangely enough all recommended getting a new roof installed on our house. I had called about 7 or 8 different roofing companies, however The Roof Guys really stood out for us. Jamey had come out to our place and explained the different options. We knew that it was a great investment for our home when we were ready to sell in the next couple weeks. We are very happy with the level of quality they provided. Our roof actually made us want to stay. I'm not sure how he did it, however the gradience of colors on our roof made our house look like a totally new home! We definitely recommend Jamey for any roofing needs! Thanks so much!
    Jamey W. Aug 8, 2015

    Thanks so much! We appreciate your business and kind words!

  • Sophia T. Aug 7, 2015
    Jamey is one of the nicest people I've ever met. I'm 74 years old and my husband had passed away 3 years ago now. My husband had always taken care of everything for our home. I was in quite the panic when I found leaks coming from our roof. My son had recommended Jamey with The Roof Guys. I gave him a phone call and until he had spoken with me, I was so afraid that I would have to pay myself to replace our roof. Jamey did all the footwork for me and worked with our insurance man to get the entire roof paid for. Jamey was so professional the entire time. This man deserves an award.
    Jamey W. Aug 8, 2015

    Thanks so much! We appreciate your business and kind words!

  • Chris A. Aug 7, 2015
    We recently had a storm where the wind was so strong it blew part of our roof completely off! Our roof was in great quality already and only about 4 years old, however I guess because the wind was so strong no roof could hold up to it. We went online searching for local roofers in the area and came across Jamey with the Roof Guys in Apple Valley. He was able to come out that morning and because of the large massive hole in our roof he instantly quoted us a great price and they were able to repair it that day! Jamey had spoken with our insurance company and was able to get the repair completely paid for. I will definitely recommend Jamey and the Roof Guys in Apple Valley to anyone!
    Jamey W. Aug 8, 2015

    Thanks so much! We appreciate your business and kind words!

  • Stephen R. Aug 7, 2015
    I had contacted quite a few roofing contractors in the Twin Cities area. I narrowed it down to 3. I actually was going to go with another roofing company because they had quoted me a lower price, however I found out this other roofing company had only been in business for about 4 months and was not using quality roofing shingles. Even though Jamey's quote was a little higher, I couldn't be more pleased. The quality of the shingles and how long they will last me is definitely warrants the price and value. I shouldn't really complain anyways since my insurance company was able to pay for it due to Jamey's due diligence of working with my agent. 5 Stars.
    Jamey W. Aug 8, 2015

    Thanks so much! We appreciate your business and kind words!

  • Patti C. Aug 7, 2015
    I had called for an estimate about a week ago and Jamey came right out that day and did a free inspection and estimate for us. He worked directly with our insurance company which was quite nice. I was little blunt with my expectations of Jamey up front, however he was very professional and did well. I was happy to see the level of expertise that Jamey had. My husband (now retired) had worked for a roofing company in Texas so I knew exactly what to look for. Jamey passed with flying colors. This company, The Roof Guys, are the real deal. I'm glad I decided to move forward with them.
    Jamey W. Aug 8, 2015

    Thanks so much! We appreciate your business and kind words!

  • Susan Z. Aug 7, 2015
    I called and spoke with Mike. Very professional and was able to get someone out to my home that afternoon. I felt at ease once I they came out and explained everything they found. I felt good about selecting them to install a new roof on my home. The quality was fantastic. I've already referred 3 friends of mine to them. They do wonderfully. I appreciate their taking the time to help me understand everything, it made quite a difference.
    Jamey W. Aug 8, 2015

    Thanks so much! We appreciate your business and kind words!

  • Laura L. Aug 7, 2015
    Our roof had received some major hail damage. I knew that I couldn't just leave it alone. I had contacted a few different roofing companies for an estimate. John had came out and did an inspection for us. We realized it made much more sense to go with a new roof vs repairing it. John worked directly with our insurance company to get the entire thing paid for. I couldn't be more pleased with their level of quality and service.
    Jamey W. Aug 8, 2015

    Thanks so much! We appreciate your business and kind words!

  • Cathy M. Aug 7, 2015
    We just purchased a new home (new to us) and the roof was about 13 years old. We realized that the roof definitely needed replacing. My sister referred The Roof Guys to me. They were punctual, responsive, caring, very knowledgeable, and thoughtful. We had a great experience working with them and I will definitely recommend them others. I hate it when my sister is right!
    Jamey W. Aug 8, 2015

    Thanks so much! We appreciate your business and kind words!

  • Scott K. Aug 7, 2015
    Jamey and his team over at The Roof Guys were stellar. I genuinely didn't know a roof could look that amazing! I guess I've just never paid attention to a roof before. When a storm had rolled I'm and caused a few leaks I knew I had to find someone fast. Jamey actually replied within a few minutes of contacting them and came out that next morning to get me an estimate. The quote was great and couldn't have been a more pleasant experience!
    Jamey W. Aug 8, 2015

    Thanks so much! We appreciate your business and kind words!

  • Carey F. Aug 7, 2015
    A crazy storm had come through our neighborhood last week. Created leaks in our roof (first time ever). My husband had called a few different roofing companies to get us an estimate, however all of them just didn't "feel" right. I don't know, there was just something about them all that didn't gel with my husband nor myself. Jamey with the roof guys had came out and we could instantly tell he was very different than the other roofing company's we had seen. He was very professional, we could tell he genuinely cared about helping us choosing the right roof selection and even worked with our insurance company. We're very glad we went with Jamey and the roof guys. Exceptional quality people.
    Jamey W. Aug 8, 2015

    Thanks so much! We appreciate your business and kind words!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Everything is based off of the product we use, and the size of the roof. We always recommend to our customers that we first come out to their home and do a free inspection. From there it's so much easier to to a roof estimate. We clearly explain each part of the estimate and answer any questions the customer has. We want to make sure the customer clearly knows what each part of the estimate is for so they are confident when choosing us to install, repair, or replace their roof. Give us a call today for a free roof inspection!
What is your typical process for working with a new customer?
I talk on the phone with the customer about what issues they are having. Then we come out to do a free roof inspection to access any damage and give our report and findings. From there we work directly with your insurance company to get the entire thing paid for. We're with you each step of the way. Give us a call today for a free roof inspection!
What education and/or training do you have that relates to your work?
On a weekly basis we are in touch with top product manufactures. They are the ones that typically inform us of what's going on in the industry and any new products coming out. We in turn test them for ourselves and gauge to see if this is viable solution long term for our customers. We fervently test all products before we even dare recommend it to our customers. We're not going to just slap a roof on someone's home, I personally make sure each and every roof we work on has the highest quality products as I know that we're protecting a family from storm or hail damage or whatever may come their way. Give us a call today for a free roof inspection!
How did you get started doing this type of work?
My brother and I used to help our dad growing up installing roofs, so I guess you can say it's in our blood now. It's just that feeling of being on top of a roof and knowing that you're helping secure and protect someone's home that's really made all the difference for me. I know that my customers put their complete trust in me and I don't take that lightly. I really and genuinely want to help them and understand that I'm not just slapping a roof on, I'm protecting their family from a storm or whatever may come their way. I'm going to do everything I can to make sure they have the highest quality roof possible. Give us a call today for a free roof inspection!
What types of customers have you worked with?
Typically roof installations. A lot of time home owners are originally looking just to get an estimate and get questions answered. We find that after talking with them, they realize it just makes sense to choose us to install a new top quality roof for them. Both in the short and long term, they'll be quite glad they did. We take the time to answer all of their questions. There's typically so much they are just unaware of and we want to alleviate any anxiety they may have. We don't just slap a roof on. We sit down with the customers and take the time to answer any and all of their questions. By doing this they understand clearly what's expected and what they can expect in the process. Give us a call today for a free roof inspection!
Describe a recent project you are fond of. How long did it take?
We recently did a 400 squares roof. The home itself was probably about 8k sq ft. It was quite a large project, however the look of that roof when we were completed....wow. It was breathtaking. I love seeing that! It was harmoniously executed. The quality of the roof I know will last the a long time. I know that we've now protected that family from whatever storm or hail damage may come their way. Give us a call today for a free roof inspection!
What advice would you give a customer looking to hire a provider in your area of work?
We're here to help! We genuinely take the time to answer any and all questions and concerns of the customer and work directly with their insurance company for them. We only provide the highest quality products and services and will do everything we can to make their roofs as amazing as possible. We're here for the long haul. I'm going to help my customers with any roofing needs they may have. I'm not going anywhere. I love being able to make sure they're completely covered (no pun intended). Give us a call today for a free roof inspection!
What questions should customers think through before talking to professionals about their project?
There's all types of roofing companies. You get what you pay for. The Roof Guys only offers the highest quality roof repair and roof replacements. We only use top quality products, and hire only the best people in the industry. Going with The Roof Guys, you can rest assured you're going to be well taken care of throughout the entire process. We work so diligently to make sure that you receive only the highest quality products and customer service. I personally make sure each jobsite is well taken care of. I check off each and every jobsite to make sure everything was completed to the utmost satisfaction of the customer. I don't rest until you do. Give us a call today for a free roof inspection!