FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
P1 - Same Day Service / Emergancy / Holiday - 2 hr. min. $100 hr. +$40 Travel - Non-Standard Business Hours. P2 - Next Day Service 2 hr. min. $85 hr.+ $40 Travel P3 - 2 Days out or more 2 hr. min. $75 hr. + $40 Travel
- What is your typical process for working with a new customer?
Meet the client regarding IT needs. Perform site survey.Develop service plan. Consult client. Complete service as requested by client. All work is warranted.
- What education and/or training do you have that relates to your work?
12 years of military service providing Network Management and Security for US Navy. 15 years as Project Manager for Texas Data Communications. Yearly on-going training.