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Overview
Current Top Pro
Hired 6 times
Background checked
License verified
10 employees
13 years in business
Business hours
Sun2:00 pm - 8:00 pmMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Multi-state National Account - Ask Pro about exact licensing
License state: DC
Background checked
Passed by Jesse Martinez on May 28, 2024.
Services offered
Pipe issues
Leaking pipes
Burst pipes
Other pipe issue
Poor draining
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Great 4.8
105 reviews
5
95%
4
0%
3
0%
2
2%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Joel B.
Dec 22, 2024
•
Hired on Thumbtack
They were able to identify what needed to be corrected with my plumbing issues. He was prepared to fix the issue with out having to leave and come back. Great work!
Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • House
Plumbing Pipe Repair
Gladys D.
Jul 8, 2026
•
From Google
Benjamin Franklin plumbing is a good plumbing company and Jesse Coston did a wonderful job, cleaned up after the job..He was very professional and kind..I will be using them in the future
Benjamin Franklin Plumbing of Birmingham's reply
Thanks for the 5-star review, Gladys! We're glad Jesse provided professional and kind service, and we appreciate your future trust in us.
Hari P.
Jul 8, 2026
•
From Google
Eric Lovelady recently resolved a toilet flushing issue and installed a new water heater at my residence and he was fantastic. His work was very professional and he completed the jobs in a very reasonable amount of time. Eric explained every step of the process so that I could learn and understand what went into the repair and installation. I would recommend Eric to help anyone with any plumbing needs.
Benjamin Franklin Plumbing of Birmingham's reply
Thanks for the 5-star review, Hari! We're glad Eric provided professional service and clear explanations, and we appreciate your recommendation.
Rider C.
Jul 8, 2026
•
From Google
Eric Lovelady did an excellent job repairing our pipe and shutoff valves, He was professional, knowledgeable, and got everything fixed quickly. We really appreciate his great work and would definitely recommend him to anyone needing a reliable plumber!
Benjamin Franklin Plumbing of Birmingham's reply
Thanks for the 5-star review, Rider! We're glad Eric provided professional and knowledgeable service, and we appreciate your recommendation.
Yolanda G.
Jul 7, 2026
•
From Google
Eric Lovelady is the best plumber! Very knowledgeable and friendly. He smiled the entire time! I could tell he really enjoys his job. He explained what was going with my kitchen faucet and answered all questions in a timely manner. At the end of his visit, I felt as if he was a family member. 5 stars are not enough to rate the service I received from Eric Lovelady and Ben Franklin!
Benjamin Franklin Plumbing of Birmingham's reply
Thanks for the 5-star review, Yolanda! We're glad Eric provided knowledgeable and friendly service, and we appreciate your kind words about his dedication.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Straight forward pricing! What this means to our clients is that they can’t ever lose. It doesn’t matter how long the job takes; once we give you a price, that’s it.
What is your typical process for working with a new customer?
At Benjamin Franklin Plumbing, our goal is to provide top level service to each and every client to position ourselves as an elite service provider. Our core philosophy shown below reflects our strong belief in customer service.
-On Time
-You Can’t Lose
-100% Client Satisfaction – U-Win
What education and/or training do you have that relates to your work?
At Benjamin Franklin Plumbing, our team of plumbers is highly trained and skilled in various aspects of plumbing. Our technicians undergo rigorous training programs that cover a broad range of plumbing services, including installation, maintenance, and repair. They are also certified and licensed professionals who stay up-to-date with the latest industry standards, codes, and technologies. We emphasize continuous education through ongoing workshops and training to ensure our team is always equipped to handle the latest plumbing challenges and deliver top-notch service.
