FAQs
- What education and/or training do you have that relates to your work?
My training for this work didn’t start in cleaning—it started in emergency services. I earned my paramedic license at 18, one of the youngest to ever do it, and went on to serve as a firefighter. That experience built a foundation of discipline, attention to detail, and operating under pressure where there’s no room for shortcuts. I also hold a bachelor’s degree in Public Health, which gave me a deeper understanding of sanitation, safety, and how environments directly impact people’s health and well-being. After working in home service companies, I saw a major gap—lack of transparency, inconsistent effort, and customers being treated like numbers. Combining my background in emergency services and public health, I knew there was a better way to do this. One built on trust, precision, and genuinely caring about the people we serve.
- How did you get started doing this type of work?
I got into this line of work after spending years working for other home service companies and seeing how things were really done behind the scenes. There was a lack of transparency with pricing, inconsistent effort in the quality of work, and too often customers were treated like just another number instead of someone trusting you with their home. That never sat right with me. I knew homeowners deserved better—clear communication, honest pricing, and a level of care that actually reflects pride in the work being done. So I set out to build something different. A company where people are respected, where the details matter, and where every job is done with intention—not just rushed to get to the next one. At the end of the day, this isn’t just about cleaning—it’s about trust, consistency, and doing things the right way when no one’s watching.
- What advice would you give a customer looking to hire a provider in your area of work?
1. Don’t shop on price alone Cheap cleaning usually means rushed work, underpaid workers, or cut corners. A fair price with clear scope is what matters. ⸻ 2. Ask what’s actually included Not all “standard cleans” are the same. They should ask: * What rooms are covered? * Are baseboards, blinds, or inside appliances included? * How detailed is the bathroom/kitchen cleaning? Clarity upfront prevents disappointment later. ⸻ 3. Look for insurance & legitimacy A professional company should have: * Liability insurance * A registered business * Clear contact info This protects the homeowner if something goes wrong. ⸻ 4. Check real reviews (not just stars) Tell them to read how people describe the service: * Are they consistent? * Do they show up on time? * Do they fix issues if something is missed? ⸻ 5. Communication matters more than they think If a company is slow to respond before the job… it won’t improve after. Fast, clear communication is a big green flag. ⸻ 6. Ask about consistency (same cleaner or team?) Trust builds when the same people are in your home. High turnover = inconsistent results. ⸻ 7. Make sure they offer a satisfaction guarantee A solid company will say something like: “If we missed anything, we’ll come back and fix it.” That shows confidence in their work.