Mighty Muscle Facilities Management
We can help you find the right pro for your project.
We can help you find the right pro for your project.
About
Space planning
Storage advice
Removal of unwanted items
Paper management
Closets
Bedrooms
Kitchen
In-home office
Customers rated this pro highly for responsiveness, professionalism, and work quality.
9 reviews
5
67%
4
11%
3
0%
2
11%
1
11%
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Jul 20, 2026
Hired on Thumbtack
Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Baseboard cleaning • Pets in home • Just once
May 20, 2026
May 18, 2026
Hired on Thumbtack
Details: 4 bedrooms • 2 bathrooms • Deep cleaning • Fridge cleaning • Oven cleaning • Baseboard cleaning • Interior cabinet cleaning • Pets in home • Just once
Jul 1, 2026
Hired on Thumbtack
Details: 2 bedrooms • 2 bathrooms • Deep cleaning • Fridge cleaning • Laundry • Window cleaning (interior) • No pets in home • Once a month
2 weeks ago
Hired on Thumbtack
I hired Kathy, the owner of Mighty Muscle Company, to complete a painting project at my rental property. Kathy specifically assured me that she was a contractor and that Mighty Muscle was not just a cleaning company. Based on those assurances, I trusted her to handle the job professionally and complete the work as promised.
Unfortunately, that trust was misplaced.
Kathy started the painting job and never returned to finish it. I made multiple phone calls and sent several text messages trying to get an update and have the work completed. After repeated attempts to reach her, she finally responded and promised she would return on Monday to finish the job.
Monday came, and Kathy never showed up. Since then, there has been absolutely no communication. No phone call, no text message, no explanation, and no effort to reschedule or finish the work.
As a property owner managing renovations, this is incredibly frustrating. I hired someone who represented herself as a professional contractor, only to be left with an unfinished project and the responsibility of finding someone else to complete the work.
What bothers me most is the complete lack of accountability. If you cannot finish a job, communicate that to your customer. Ignoring phone calls and text messages after making a commitment to return is unacceptable business practice.
A business owner's word should mean something. When you promise a customer that you'll complete a job, you should honor that commitment or, at the very least, communicate honestly about why you cannot.
Based on my personal experience, Mighty Muscle Company has demonstrated a serious lack of reliability, professionalism, communication, and follow-through.
I would never hire Kathy or Mighty Muscle Company again, and I cannot recommend them to anyone looking for dependable painting or contracting services.
Customers deserve better than unfinished work, broken promises, and unanswered messages.
One star is more than this experience deserves.
Kathy Scarbrough