FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the home, the level of cleaning required, and the type of service selected (standard, deep, or move-in/move-out). We provide clear, upfront pricing with no hidden fees. Additional services such as oven or base board cleaning can be added to your standard for an extra charge. We’re happy to provide a customized quote to ensure you receive accurate pricing for your specific needs.
- What is your typical process for working with a new customer?
Our process begins with a brief conversation or online request to understand your home’s size, condition, and cleaning needs. We then provide clear, upfront pricing and schedule a convenient service time. On the day of service, our cleaning professional arrives fully equipped and follows a detailed checklist to ensure consistent, thorough results. With approval before and after pictures are taken to ensure a thorough job was done. After the cleaning, we welcome feedback to make sure you’re completely satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained in residential cleaning best practices, proper product usage, and attention to detail to ensure safe and effective results. We follow structured cleaning checklists and industry-standard procedures to maintain consistency and quality. Ongoing communication, quality control, and hands-on experience allow us to continually refine our process and deliver dependable service to every client.