FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are priced competitively based on the current national average for all services that we provide.
- What is your typical process for working with a new customer?
When we begin working with a new customer, our goal is to ensure a seamless and customized experience tailored to their specific needs. Our process typically includes the following steps: Initial Consultation We start with a free consultation to discuss your needs, preferences, and the scope of the project. This can be conducted in person, over the phone, or virtually, depending on your convenience. Site Visit and Assessment For outdoor services, it's essential to evaluate the property in person. We’ll schedule a site visit to assess the area, take measurements, and identify any unique challenges or opportunities. Customized Proposal Based on our discussion and the site assessment, we provide a detailed proposal. This includes a breakdown of the services, materials, timeline, and pricing, ensuring complete transparency. Customer Approval We take time to review the proposal with you, answer any questions, and make adjustments if necessary to align with your vision and budget. Scheduling and Preparation Once the proposal is approved, we schedule the work at a time that’s convenient for you. We’ll also confirm any necessary preparations, such as property access or special requests. Project Execution Our team gets to work, maintaining clear communication throughout the process. We pride ourselves on professionalism, efficiency, and attention to detail, ensuring the highest quality of work. Final Walkthrough and Follow-Up Upon project completion, we conduct a walkthrough with you to ensure everything meets your expectations. We also provide maintenance tips and encourage ongoing communication for any future needs. Our process is designed to make working with us as smooth and enjoyable as possible, ensuring you receive outdoor spaces that exceed your expectations.
- What education and/or training do you have that relates to your work?
Experience is key in this business. I have been a licensed business professional for 13 years.