FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on several factors, including the size of the move, distance traveled, and any additional services required. We provide detailed quotes upfront, ensuring there are no hidden fees. Our goal is to offer competitive rates while delivering exceptional service, tailored to meet each customer’s specific needs and budget. We prioritize clarity and honesty in all aspects of our pricing.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer begins with understanding their moving needs through an initial consultation or discussion. We assess the scope of the job, including the size of items to be relocated or delivered, any special handling requirements, and the timeline involved. From there, we provide a detailed estimate tailored to their specific needs. Once agreed upon, we coordinate logistics, ensuring clear communication every step of the way to ensure a smooth and stress-free experience for our customers.
- What education and/or training do you have that relates to your work?
We have extensive hands-on experience in the Furniture moving industry, having started out in logistics, for multiple delivery companies. Additionally, we have completed professional training programs safe lifting practices, and efficient loading and unloading of trucks. My team and I stay updated with the latest industry standards and best practices to ensure we handle every move with the utmost care and professionalism.