If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Innovative Tech Services, we take pride in doing every job right the first time. With nearly a decade of hands-on experience in home technology, installation, and smart home solutions, our team is dedicated to quality workmanship and customer satisfaction. We handle everything from simple TV mounts to full-scale office, home, Airbnb, and hospitality projects — always with precision and professionalism.
We treat every project as if it were our own space, ensuring clean installs, reliable service, and lasting results. Our goal is simple: deliver top-quality work that leaves every client 100% satisfied. That’s why homeowners, businesses, and property managers across Northwest Arkansas continue to trust Innovative Tech Services for all their installation and technology needs
Overview
Hired 52 times
Serves Fayetteville, AR
Background checked
7 employees
2 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
109 reviews
5
98%
4
0%
3
0%
2
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1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Max W.
Jun 21, 2025
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Hired on Thumbtack
Shane and his partner worked diligently to install two CAT6 internet lines across the length of our home and our six surround speakers in the ceiling of our entertainment room. They did all this despite 140 degrees in the attic and loose fiberglass insulation. Awesome work!
Details: TV • DVD or Blu-ray player • Projector or screen • Wall mount • Surround sound system • In-wall speakers • Yes, I need to conceal wires or cables • Drywall • Yes, I already own all the equipment • Blackout curtains or shades • Residential
Innovative Tech Services's reply
Thank you for the 5-star review, Max! We truly appreciate your kind words and are glad you’re happy with the installation. It was a pleasure bringing your home entertainment setup to life!
Home Theater System Installation or Replacement
Hannah P.
Oct 27, 2025
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Hired on Thumbtack
I reached out to Innovative Tech Services through Thumbtack on a Saturday afternoon around 2 PM, looking for someone who could assemble a bathroom cabinet on very short notice. I honestly didn’t expect anyone to be available, but the owner, Shane, responded immediately and was incredibly accommodating. He worked with my budget and, within just a couple of hours, arranged for one of his technicians, Jontez, to come to my home.
From the moment he arrived, Jontez was an absolute delight to work with. He greeted me with a confident handshake, genuine eye contact, and a warm smile that never left his face throughout the visit. He was courteous, respectful, and immediately honored my “no shoes” policy without hesitation. The entire time he worked, he kept the area clean, organized, and professional.
What stood out most was his intelligence and problem-solving ability. The cabinet came with poorly written instructions (the kind that make no sense half the time), yet Jontez handled every confusing step with creativity and focus. He didn’t waste time with unnecessary chatter, he was all business, but friendly and approachable when I had questions. His ability to adapt and find efficient solutions really impressed me.
Another thing worth mentioning: when I asked him about his company, Jontez spoke highly of Shane and the team, expressing genuine respect and appreciation for his boss. That kind of loyalty and professionalism says a lot about a company’s culture.
I’m beyond grateful that I chose Innovative Tech Services. From Shane’s quick communication and fair pricing to Jontez’s skill, professionalism, and positive attitude, the entire experience was seamless. I will absolutely be using them again and wholeheartedly recommend them for punctuality, professionalism, respect, honesty, fair pricing, and excellent workmanship.
Details: 1 item • Cabinets • Yes, I have assembly instructions or make and model information
Furniture Assembly
Thereal M.
Dec 11, 2025
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From Google
I can't say enough good about our service! The technician communicated about the appointment and showed up when expected. They installed our 75 inch TV in a flash and it looks great! It definitely was a no sweat installation (for me anyways) and would have them back tomorrow if needed!
robert T.
Dec 13, 2025
•
From Google
They dis a great job of installing my TV mount and TV. They were very courteous and helpful. I'd definitely recommend them.
Xavier P.
Dec 27, 2024
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Hired on Thumbtack
Shane and his team did an excellent job in installing my mantel wall mount and video door bell. The TV installation was a complex one which couldn’t be completed by the deliver team but Shane was able to get the work done smoothly. They took the time (without rushing) to get the work nicely done and had much attention to the details of work.
I highly recommend Shane and will be back with additional projects.
Details: Wall mount • Drywall • TV larger than 60 inches • Yes, there’s an electrical outlet nearby • No, I don’t need to conceal cables and wires • Yes, I already have a mount or stand • Articulating (tilts up and down, moves side to side) • None
Innovative Tech Services's reply
Thank you so much for the 5-star review, Xavier! We truly appreciate your trust in us, especially with such a complex installation. We’re glad we could get your mantel mount and video doorbell installed smoothly and with the attention to detail your project deserved. It’s always rewarding to hear that our commitment to quality shows in the finished result. We look forward to working with you again on your future projects!
TV Mounting
Credentials
Background Check
Oshanell Lennon
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive for Northwest Arkansas. Every quote includes labor, materials, and setup time—no hidden fees. We offer bundle discounts for multi-service jobs (like TV mounting + camera install) and military, first responder, and repeat-customer discounts. Estimates are always free, and we provide upfront pricing before any work begins.
What is your typical process for working with a new customer?
We start with a quick consultation—either by phone, text, or a free site visit—to understand your project goals. Then we send a clear written quote with details on materials, labor, and timeline. Once approved, we schedule at your convenience and keep you updated throughout the job. Every project ends with a full walkthrough and satisfaction check before we close out.
What education and/or training do you have that relates to your work?
Our lead technician and owner is a U.S. Marine Corps veteran with technical and electrical safety training, plus over 10 years of experience in home theater, smart home integration, and commercial AV systems. We stay current on brands like Ring, Eufy, Avigilon, and Pure Resonance Audio, and continually train on new installation standards and safety practices.
