This is one busy company. We had ActionPro out to our house to repair our water heater. They came on the day they were scheduled and cleaned our water heater pilot light area. They found out that they were going to need to order a thermopile assembly, which would take over 3 to 5 days to come in. They told me we could save money if we ordered the part and said that they were comfortable with me installing the part. They do not cheat you and are a great company to work with. I'm going to order the part today and install it when it comes in. I will post another review after I've installed the thermopile assembly.