FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Basic pricing ranges $34 to $136 for most repairs on laptops and desktop PC's. We just need to see what all is wrong with your computer, to give you the best estimate. Police, Fireman, Military get 10% discount on everything, parts and labor. We offer totally Free Estimates!
- What is your typical process for working with a new customer?
I listen to the customer and ask questions if needed. I usually perform a diagnosis of any problems first, and then let the customer know exactly what it will cost BEFORE I do any work. If I get the job, I will keep the customer updated through the process. With no hidden charges or fees. Honesty is the best policy!
- What education and/or training do you have that relates to your work?
I have over 30 years hands-on experience. I was an INTEL IPD member over 8 years, I have taken Industrial Tech for three years, and I was a Product Support Engineer for nVidia over 5 years. I have custom built over 1000+ computers for clients all over the U.S. (As of 2005), and I stay tuned into latest technologies and professional techniques so I can offer my customers the best bang for their money.