I believe that big corporations shouldn't be the only ones that should have access to high quality tech support. Everyone needs a helping hand from time to time, especially when it comes to computers and technology. I try to combine basic lessons and plain explanations with repairs, to help prevent reoccurring issues for my customers.
Overview
Hired 159 times
Background checked
1 employee
9 years in business
Business hours
SunClosedMon5:00 pm - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
Services offered
Computer issue
Computer not turning on
Cracked or damaged screen
Slow computer performance
Virus or malware
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
117 reviews
5
98%
4
2%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Armaan G.
Jun 17, 2026
•
Hired on Thumbtack
Jeremy did a great job with everything. Helped me diagnose my issues, order the best parts, and rebuild my PC. Great work and fast communication, even helped with some additional tips days after the job was completed
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Teresa B.
Jul 28, 2026
•
Hired on Thumbtack
He came to my house, fixed my laptop and upgraded my protection, very pleasant, professional and skilled. Did it all in reasonable amount of time. My computer now works perfectly. Many thanks!
Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Paul F.
Dec 18, 2025
•
Hired on Thumbtack
Pro diagnosed and solved the problem I needed quickly. He then spotted another problem and solved that one as well. He’s now my go to person for help with my computer.
Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location
Computer Repair
JR M.
Jan 12, 2026
•
Hired on Thumbtack
Probably the single best experience I’ve had with a home service provider in a long time. Super responsive, fair price, incredible value, patient and knowledgeable. Fixed my issue, addressed other issues I had and did it all efficiently. If you need networking, internet or other home audio video stuff this is the guy.
Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
John H.
Nov 4, 2025
•
Hired on Thumbtack
Wow.. I never write reviews, but I'll make an exception here. Jeremy fixed an issue with my desktop PC that has been randomly shutting down and/or restarting for 2 years. I was so frustrated that I was close to giving up on it. 2 other shops in the area couldn't figure out the issue, but Jeremy was like a bulldog in finding my issue(s). I'm very thankful that he didn't just try to slap a bandaid on the symptom and actually find the root cause. I will return to Jeremy in the future for ALL of my pc needs. Thanks!!!
Details: PC • Desktop • System error or blue screen • At the pro’s location
Computer Repair
Credentials
Background Check
Jeremy Leonard
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Most of my jobs quotes are built around a $75/Hr base for on-site visits or $50/Hr for offsite repairs and remote services.
I do not upcharge for parts; the cost that I charge is exactly what I paid.
What is your typical process for working with a new customer?
Our process begins by making sure that we fully understand a customer’s needs. Understanding the needs means going beyond the surface to make sure that the solution that we offer doesn’t just fix a surface issue, but corrects any underlying causes to keep it from happening again.
After we have the issues laid out and a plan of action in place, we set up a time to visit the customer’s home or place of business.
What education and/or training do you have that relates to your work?
I have an associate degree in Computer Networking Systems, a CompTIA A+ certificate, and eight years of hands-on experience.
