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Customers rated this pro highly for work quality, responsiveness, and professionalism.

Read reviews that mention:

• fix・16

• repair・9

• problem・8

• issue・7

• refrigerator・6

• fridge・6

• diagnosed・6

• part・6

• appliance・5

• washer・5

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  We provide fair and honest pricing, including the part cost, drive time and the price of repairs. We only use manufacturer warranted parts so they do run more than the knock-offs you find online. The reason we always used manufacturer warranted parts is because you don't know what you are getting with online purchases and lower quality parts are unacceptable for my customers. We will always provide the customer an honest appraisal of the issue so the customer can make an informed decision. In some cases, it does not make sense to repair, because the cost of the repair can out way the option of getting a new machine. We do charge a $65 diagnostic fee because we value our time and yours. We want to be the appliance company you hire, so we go above and beyond to make sure the initial diagnostic experience is one that leaves you feeling confident we are the company for you.

• What is your typical process for working with a new customer?

  First, we collect all critical information on the type of equipment and the symptoms. We collect the model number and photos, when possible, to ensure we arrive at your home as prepared as possible. We will then confirm a time that is convenient for you and diagnose the issue. In most cases we will immediately have an idea of what needs to be repaired. We always make sure we have the correct parts on our truck for common repairs for that type appliance.

• What education and/or training do you have that relates to your work?

  I am certified in so many areas, including Network Engineering Cisco, Etc. HVAC, Refrigeration, Appliance Assemble and Disassembly and Appliance Troubleshooting Mechanical and Electrical. We also have Schematic Reading and Problem Resolution Experience of 30+ years.