FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every project is custom, so pricing depends on your design, materials, and overall vision. We’re upfront and transparent from day one — no surprise fees, no vague estimates. You’ll get a clear, honest quote after your free 3D design consultation. We also offer flexible financing options to make building your dream backyard easier.
- What is your typical process for working with a new customer?
We start with a free consultation to learn your goals, ideas, and space. Then, our in-house design team creates a 3D rendering of your dream backyard so you can see exactly what’s coming. Once approved, our construction team handles everything — permits, prep, build, and final walkthrough. From the first call to the first swim, you’ll work with one dedicated team that keeps you updated every step.
- What education and/or training do you have that relates to your work?
Our owner, Chris Griffin, is a certified Civil Engineer with over 20 years in the pool and landscape industry. That engineering background is built into everything we do — every project is designed for structure, longevity, and Arizona’s unique environment. Our team also includes licensed contractors, certified designers, and award-winning craftsmen who have built thousands of outdoor spaces across the Valley.