Strategic Intelligence Services PLLC

Chandler, AZ

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About this pro

How does your business stand out?

I get those serves done that other's can't. Usually all serves go out the same day and are done on the first attempt. I'm a former police officer,licensed private investigator and people person. I use those skills to my client's advantage. I work within the laws and I respond quickly. Your case is important to me too!

What do you enjoy about the work you do?

Help people. Second is the variety. I like meeting new people and using my expertise and creativity to figure out solutions and solve the issue.

Location

Chandler, AZ 85224

Years in business

9

Times hired on Thumbtack

34

Reviews

14 Reviews
  • Kathy H. Mar 13, 2017
    Private Investigation
    Verified Review
    Blown Away! This is my go to agency in the future.
    This agency was fast, efficient, professional and effective. Christine got results in the matter of days! Communication was constant and informative. I have to say I wasn't sure what to expect as this was the first time using services of this nature and my expectations were MORE than exceeded. I am pleased not only with the fee but the outcome of my services and the knowledge and advice on how to proceed for the best results was OUTSTANDING! If you ever find you need any services they provide.....THIS IS YOUR AGENCY! I felt like I had an advocate for the first time but she was honest about how to proceed and how to best achieve the outcome I desired. A straight shooter for sure but with empathy and she always gave me options and ideas. A GREAT all around person and agency.
    Christine B. Mar 13, 2017

    Thank you Kathy! I can't imagine having to go through that and then feel that no one was hearing you OR helping. I'm glad our experience helps you to see all sides of the issue as well as knowing where in the nooks and crannies to get results. Happy to be of service and we will get this taken care of for you!

  • Deanne S. Jan 25, 2017
    Process Serving
    Verified Review
    Wow what a great company! Christine was amazing. The entire process was easy and communication with her was great as well. As soon as I sent all the documents that were needed to serve someone he was served right away! within a few hours! Thanks Christine!!
    Christine B. Jan 26, 2017

    Hi Deanne, Thanks for the fantastic review. We always aim to exceed your expectations :) I'm glad we were able to take care of it right away and especially due to the circumstances and the party being served. Please let us know if we may assist you in the future. I'm glad it all turned out well!

  • Jolleen H. Oct 25, 2016
    Process Serving
    Verified Review
    Seamless Service
    Christine is a great communicator, guided me through the process of having someone served and was a pleasure to work with. I'd definitely use her services again if needed and recommend her to friends and family. Thank you Christine!
    Christine B. Jan 17, 2017

    Thanks Jolleen, I appreciate it! Navigating the legal byways and highways can be daunting and we are happy to help.

  • Carol K. Oct 22, 2016
    Process Serving
    Verified Review
    HIRE THE BEST!
    Everything that others have said about Christine is true. She is on top of it, and gets the job done. You can tell from talking to her that it's not just a job to her, as she cares about her clients. I highly recommend her.
    Christine B. Oct 24, 2016

    Thanks Carol! Glad to be of service :)

  • Robbin J. Oct 10, 2016
    Process Serving
    Verified Review
    Christine is the BOMB!!!!!
    Christine was awesome!!!!! I spoke to her on Friday and explained that my ex-husband had been avoiding service since June. She served him on the first try. I should have hired her 3 months ago!!! Thank you Christine!!!
    Christine B. Oct 11, 2016

    Thank you Robbin! Please let us know if we can help you in the future. We also help find bank accounts and work on garnishments for judgments should your opposing party not comply :)

  • Jennifer D. Sep 26, 2015
    Process Serving
    Verified Review
    Christine went above and beyond in a rather sticky situation. As an attorney I have been searching for a reliable process server for years! She literally had first attempt made within an hour of contact her! AMAZING! Thank you Christine :)
    Christine B. Sep 27, 2015

    Thank you Jennifer! I love the difficult ones :) We are looking forward to helping you and your clients in the future.

  • Patrick E. Sep 19, 2015
    Private Investigation
    Verified Review
    Christine at Strategic Intelligence Services completed my process service within 5 HOURS of our first contact (The previous company I was using couldn't do it after 2 months). I was elated to have her help!
    Christine B. Sep 27, 2015

    Thank you Patrick! Please keep us updated on the status and let us know how we can be of further assistance. Christine

  • Gene P. Sep 15, 2015
    Private Investigation
    Verified Review
    I needed to find information on an old friend from years ago, and was having no luck until i contacted Christine, who gave me an answer the very next day! She was very pleasant to work with, and I would not hesitate to contact her again in the future.
    Christine B. Sep 15, 2015

    Thank you Gene! I'm glad we were able to help so quickly on something that meant that much to you. Christine

  • Meryl S. Sep 8, 2015
    “I called Christine about my court case. It was almost the next day she was able to find the debtor and serve her where she was hiding at a relative’s house. Once the case was over, Christine found her employer and served the Garnishment so I could get her wages. I’m all paid up now and it was a very easy and quick! Christine knows her stuff and gets it done. I would highly recommend Christine and Strategic.”
    Christine B. Sep 8, 2015

    Much appreciated Meryl and glad we were able to take care of this and implement background and verification checks to prevent this type of thing in the future. Christine

  • Karla S. Aug 19, 2015
    Private Investigation
    Verified Review
    As a first time user of this site I was looking to hire someone who was willing to start out our busiess relationship with a fairly small initial investment. SIS was willing to work with me on this case starting out in baby steps. Thank you.
    Christine B. Sep 8, 2015

    Hi Karla, You're welcome! We work with clients of all sizes and budgets and investigative work is not "one size fits all". We are patient, as some cases require, and continue to attack little by little until we obtain the desired result for you. Thank you for your trust in us. Christine

  • Heather A. Aug 5, 2015
    Christine was hired for assistance in finding someone for me and giving me the information to be able to get in touch and going over the recent contact with this person, being advised how to handle this in the best way possible to have this resolved in the easiest way with the least amount of damage to me or the party in question. Christine was really very efficient and kept me informed about the surveillance and what she was doing to cause the least amount of a problem for me or the other person. She was very efficient, let me know how the status was and completed this task efficiently and in a short period of time my problem had been resolved because she had been so effective in the every day issues that she was checking on and I couldn't have been more pleased with the results. H. Allison 8-2015
    Christine B. Sep 8, 2015

    Hi Heather, Thank you for the wonderful review. My goal is to meet or exceed your expectations and let you know what is going on before you have to ask. If the need should arise, and here's hoping it won't, we are here for you. Christine

  • Mallory S. Jul 31, 2015
    Process Serving
    Verified Review
    Christine was professional and waited for two hours to get my order served on the first attempt. I would highly recommend her, she was thorough and made the whole process very easy!
    Christine B. Sep 8, 2015

    Thank you Mallory! Please let us know if we may be of help again.

  • Velena M. Jul 30, 2015
    "If I could add stars, I would as I can’t say enough about Christine and Strategic Intelligence Services PLLC. She has helped me several times in the past with both business issues and personal needs. She is ethical, trustworthy and most of gets the job done. She may be slightly more expensive than the other firms but it’s well worth it to have the job done right the first time!”
    Christine B. Sep 8, 2015

    Thank you Velena - We value your confidence in our expertise and our commitment to getting it right, the first time! We take pride in our work and are glad to see that it shows :)

  • Jane S. Jun 29, 2015
    Christine has been a fantastic resource for me and my law firm. She provides excellent processing serving and investigative services with quick response times and updates. I highly recommend Christine Burke and Strategic Intelligence Services, PLLC.
    Christine B. Sep 8, 2015

    Thank you Jane. We appreciate the confidence and trust you have in us allowing us to support your firm and your clients. We always look forward to creative, cost-effective ways to get the job done! Christine

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
As all situations are different, we do not offer a flat rate service. We offer a competitive hourly rate in line with our experience and abilities. We prefer to bill on an hourly rate so that we are able to work in stages. This way the customer only pays for services rendered. We do not charge large blocks of time such as 4, 8 or 12 hour segments.
What is your typical process for working with a new customer?
We usually prefer a phone call so that we may properly understand the concern. Our consultation is free. We will then provide a recommended strategy and discuss pricing, timing of results and allow the client to choose what works best with them.
What education and/or training do you have that relates to your work?
Absolutely. We also teach continuing education to professionals in ours and related fields.
How did you get started doing this type of work?
Natural progression from law enforcement.
What types of customers have you worked with?
Finding assets,locating people, judgment recovery, supporting attorneys for insurance lawsuits, criminal defense and civil cases, process service, surveillance.
Describe a recent project you are fond of. How long did it take?
We were looking for assets to satisfy a $1,500 judgment. In the matter of a few hours, we located a bank account with $10,000 in it. I had also been called by a client from out of state. She had hired a process serving company who was not able to serve her ex-husband. The company then did surveillance, spending 8 hours with no results on a day not even approved by the client. She hired us and I was able to serve him immediately, to his shock and dismay, which he so nicely communicated by a rude gesture - something I was able to record on video and which should please the judge in the case. I love the hard ones!
What advice would you give a customer looking to hire a provider in your area of work?
Take the time to understand what results you are seeking. Be able to effectively communicate those to the professional. Understand that expertise and results are not cheap and to have a job done right, you will have to pay for it.
What questions should customers think through before talking to professionals about their project?
What is/are your end goals? What do you really hope to achieve? Will what we find make an impact in your case? If money is a consideration, we do offer financing through PayPal. We have had clients come back to us who were afraid to spend the money at the time and the end result was a triple or quadruple size problem later.