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#1 Desert Roofing

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About
We pride our self on integrity and hard work. I have been in business going on 25 years and very proud of it. I enjoy meeting new people and seeing any project from start to finish. what we do I would consider an art form we do the best possible work with the best materials we do not cut corners. But what I enjoy most is seeing a happy customer I know you cant please everyone all the time but that is my number one goal.
Overview

Hired 10 times

33 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

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Services offered
Work needed

Partial roof replacement

Full roof replacement

Roof installation - new construction

Building height

Single-level

Two-story

Three-story

High-rise

New roof type

Asphalt shingles

Metal

Clay or concrete tile

Wood shingles or shakes

Projects and media
Projects and media
Reviews
Very good 4.5

6 reviews

5

50%

4

50%

3

0%

2

0%

1

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Read reviews that mention:


pro avatar
Joseph J.

Feb 12, 2017

Hired on Thumbtack

Roof Repair or Maintenance
pro avatar
Linda B.

Dec 5, 2016

Hired on Thumbtack

We used #1 Dessert Roofing for roof repairs. The job was complicated by having to remove solar panels. Charles was a huge advocate for us in dealing with the solar company. Because of Charles' perseverance the solar company agree to remove and replace the panels at no cost. A huge savings for us!
#1 Desert Roofing's reply
Thank you Linda and Dennis it was a pleasure to work for you and we are glad we were able to help you with the solar company.
Roof Repair or Maintenance
pro avatar
Jennifer A.

Nov 17, 2016

Hired on Thumbtack

#1 Desert Roofing's reply
Roof Repair or Maintenance
pro avatar
Tom L.

Oct 27, 2016

Hired on Thumbtack

Roof damaged by pigeons. One section was completely redone. On time, good job. Friendly and courteous.
#1 Desert Roofing's reply
Thank you Tom.
Roof Repair or Maintenance
pro avatar
Barry R.

Mar 5, 2017

Hired on Thumbtack

Nice guys who got the work done. But, were about 20 minutes late and took about 2 hours longer than the anticipated time they gave me. Decent overall, but a few problems.
#1 Desert Roofing's reply
Hi Barry, I have a time stamp of your house and my crew setting up at your house at 9:01 am I thought they were going to be late but they were right on time, I had my crew do a extra $350.00 of work with no charge we cleaned the entire roof front and back of all debris including your flat roof all your vents on the back of your house were full of debris I had my guy clean all of them no charge the j-pan on the sides of your flat roof were also full of debris we clean both of those for free and you were missing two pipe Jack's on the back of your roof and we fix those two for free, so I really apologize for any inconvenience this may caused . Charles Greenbaum #1 Desert Roofing.
Roof Repair or Maintenance

FAQs

  • What is your typical process for working with a new customer?

    First we like to meet the customer face to face to find out what they need and want. Then we take a look at the job and take pictures of everything to show the customer exactly what we see. From there we work with the customer we let them know what needs to be done and should be done and our biggest thing is we don't sell something they don't need. We get the job done and done right we use the best materials on the market and we do not cut corners. Although we like our customers you will not see us again for the same problem when we do a job it's done right the first time. When a customer is happy we are happy and that is our number one goal is to keep the customer happy.

  • What types of customers have you worked with?

    We at Desert Roofing have worked with many people from many places that's one of the things about this job we love we get the chance to meet so many different customers.

  • What advice would you give a customer looking to hire a provider in your area of work?

    My advice to anyone seeking a roofing professional is to do their homework on the person or company. There are so many people out here claiming to be something they are not and I have seen time and time again where the customer gets ripped off please do not let that be you. Check the B.B.B check registrar of contractors check their reviews just be sure who you are hiring you know what they say you get what you pay for.

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