FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent and tailored to the specific needs of each project. Because no two roofs are the same, we provide detailed written estimates and photo report that break down the scope of work, materials, and labor so there are no surprises. We strive to be competitive without cutting corners, ensuring you get the best value with high-quality materials and workmanship. In many cases, we can also offer options to fit different budgets—whether you’re looking for a long-term roofing system or a more immediate repair solution. Most importantly, we stand behind our work with our “No Leaks” Guarantee, so you can feel confident that your investment is protected.
- What is your typical process for working with a new customer?
When a new customer reaches out, we start by scheduling a no-cost, no-obligation roof assessment at a time that’s convenient for you. During this visit, we carefully inspect the roof and gather the information needed for your project. Our estimators then prepare a detailed quote and written report, which you’ll receive by email within 48 hours (in some cases it may take longer if we’re sourcing the best pricing and materials for your project). Once you’ve had a chance to review the quote, we’ll follow up to answer any questions and discuss next steps. Our goal is to make the process simple, transparent, and stress-free from start to finish.
- What education and/or training do you have that relates to your work?
Carlisle Authorized Applicator; KARNAK Certified Applicator; GAF Certified™ Commercial Contractor 1147467; GAF Certified™ Residential Contractor CE59655