FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Why we're different! Our price is all inclusive - carpet cleaning includes: prespray, cleaning, disinfecting, extraction and rinse. We do not charge for all those extras like other companies do.
- What is your typical process for working with a new customer?
We've won the Super Service Award from Angie's List every year since we started advertising for outstanding customer service and workmanship. This is only given out to the top 5% in the entire US and we win it every year! We take our services seriously and appreciate our customers, because without them we wouldn't have a business. Each new and old customer gets the same outstanding care, no matter how big or small the job.
- What education and/or training do you have that relates to your work?
Yes. By being IICRC Certified and a Certified Firm, it is a requirement in the United States that yearly training programs be taken to stay accredited. We also have subscriptions to trade magazines and emails keeping us current on a daily basis in our field of work.