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About
IT Pros A La Carte is your trusted partner for fast, reliable, and affordable IT solutions in the greater Phoenix area. We understand that technology is essential for your success, and we're here to help you navigate the ever-changing world of IT. Whether you're a small business needing proactive IT support, a home user struggling with a slow computer, or anyone in between, we offer a comprehensive range of services tailored to your specific needs. From computer repair and virus removal to network setup and IT consulting, we've got you covered. Our experienced and certified technicians are committed to providing exceptional service and building long-term relationships with our clients. Contact us today for a consultation and let us take care of your IT needs.
Overview
Hired 214 times
Background checked
1 employee
8 years in business
Business hours
Sun12:00 am - 11:59 pmMon8:00 pm - 11:59 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Stripe, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2022
Services offered
Computer issue
Computer not turning on
Slow computer performance
Virus or malware
System error or blue screen
Computer type
PC
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.7
71 reviews
5
87%
4
3%
3
4%
2
2%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Doyle B W.
Mar 5, 2026
•
Hired on Thumbtack
J.J. was professional, knowledgeable, patient and successful in completing the technical issues we were having. We had several other I.T. technicians try to help us but none were familiar with Google so failed. He knew the system extremely well and worked his magic!
Details: Personal (Home) • Technology support • Computer • My home, venue, etc.
Network Support Services
Justin M.
Aug 3, 2025
•
Hired on Thumbtack
James did great very knowledgeable efficient and quick I would highly recommend them for any pc concerns I built a brand new pc from the ground up he helped with the wiring and configuration
Details: Personal (Home) • Technology support • Computer • My home, venue, etc.
Network Support Services
Kelly K.
Jun 23, 2025
•
Hired on Thumbtack
JJ was amazing! I was struggling to figure out my WiFi problems and called IT Pros on a Sunday afternoon. I received a call back within 5 minutes by JJ. He was professional, kind and informative on what the issues were. We agreed I needed some new equipment to work with my recent fiber install. I purchased at Best Buy, JJ picked it up and was to my house within 2 hours of my initial call. JJ remained on site to make sure everything was working properly and even helped me get all my devices back online. I rarely make a review, but I was really impressed with JJ and IT Pros’ customer service, professionalism, knowledge and overall thoroughness. Thank you JJ and IT Pros - my kids are very happy to have more gaming power now :)
Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.
Network Support Services
Nancy E.
May 25, 2025
•
Hired on Thumbtack
JJ responded quickly to my request was punctual I had moved to a new location he was able to put my computer work setup back together again just in time for me to start back to work next week as I work from Home. Made it more streamlined.
Highly recommended, He is the consummate professional, knowledgeable, friendly & knew what he was doing! I will definitely hire him again for any future work needed.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Larry K.
Mar 9, 2025
•
Hired on Thumbtack
Answered all questions, fixed all the equipment I have, not just what requested when scheduled. Made suggestions for maintaining and using equipment. Friendly and professional.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Credentials
Background Check
Joshua Macario
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
You can pick two: fast, good, or cheap—but never all three.
We deliver fast and excellent results because we bring over a decade of hands-on experience and a proven track record with countless satisfied clients. What we do not do is compromise the quality of our work or discount our expertise.
If your priority is “cheap,” you are welcome to go that route—but be prepared for either delays, poor service, or both. That is not how we operate.
This is a professional IT business—not a bargain bin or a nonprofit. Our pricing reflects the caliber of service we provide, and it is non-negotiable.
When you are ready to invest in proper care for your tech and want the job done right, we are here. Until then, we remain committed to serving clients who understand the value of reliable, professional IT support.
When you are ready to work with the best, message us to schedule your service.
Let us keep your technology running like it should—efficient, secure, and stress-free. But remember, our prices are not negotiable.
What is your typical process for working with a new customer?
Our process is designed to be efficient and collaborative: 1. We start by actively listening to understand your IT issue or project goals. 2. We then analyze the situation to identify the root cause of the problem or define the scope of the project. 3. We'll discuss any necessary materials or equipment. 4. We'll then carry out the work, keeping you updated on our progress. 5. Finally, we'll verify that you're completely satisfied with the results. If we can't directly resolve your issue, we'll leverage our network of trusted professionals to connect you with the right resources.
What education and/or training do you have that relates to your work?
I have over 15 years of experience in the IT field, including more than 5 years of providing professional IT services. This hands-on experience is complemented by several certifications in Cybersecurity. I'm constantly staying up-to-date with the latest technologies to ensure I can provide the best possible solutions for my clients.
