It’s free with no obligation to hire
Hired 32 times
19 years in business
Cash, Check, Credit card, Paypal
Window cleaning (interior),
Pets in home
They did a great job on my floor boards, kitchen sink, ceiling fans, vacuuming. Very pleasant people. Floors were mopped with a Swiffer-type implement; wish a mop and bleach had been used. Grime on range was still visible, wiped down furniture- don't think polish was used. Streaking on mirrors; outside of toilet bowls could have been cleaned more thoroughly. All in all, they did a nice job. Because I'm so picky I should have gone for a first time deep clean for better results. Company said after 3 cleanings all areas would be touched. I'm too impatient to wait for that. My advice: have them do a deep clean on first visit. Would I recommend them? Yes.Mar 12, 2017Verified
They didn't clean the inside of the micowareSep 13, 2019VerifiedThe Master's Touch Cleaning Service's reply
Thanks for your review. The team would have returned to wipe out the microwave had we known, and hopefully the rest of your house was satisfactory.
House Cleaning (One Time)
The cleaners were on time and did a great jobMar 28, 2016Verified
The two ladies that came were very friendly and did a wonderful job.Sep 4, 2016Verified
They did a great job and were very thorough! We were very pleased with their work and will be having them come on a regular basis!Sep 12, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Standard pricing for 1) Deep clean is a flat rate up to two hours, then hourly after 2) Recurring clean is a flat fee by house size, discounted by recurrence
- What is your typical process for working with a new customer?Initial contact will introduce our business, service areas and type of cleaning through our website or tri-fold brochure mailer. After almost 20 years in business, we have a good idea of the time to clean a 1500 or 4000 square foot home on a recurring basis. New customers are contacted by us to create an account and schedule a cleaning along with your preferred method of contact. At least one day prior to your visit, we will send an email reminder to ensure you're aware we have a team coming the next day, then one day prior we can send a text reminder as well.
- What education and/or training do you have that relates to your work?The owners have worked in the business, accounting and corporate environments for over 20 years prior to this business. The business works with previously trained cleaners and offers quarterly updates in new products and/or techniques. We participate in Cleaning for a Reason, a non-profit offering a couple free cleanings to cancer patients while undergoing treatment.