FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the home, the condition of the space, and the level of detail needed. For Airbnb cleanings, we focus on fast, reliable turnovers that help protect your reviews and keep guests impressed. For move-out cleans, we price for the deep detail needed to leave the home truly ready for the next resident. We’re upfront about pricing before we begin, and we’ll let you know if there are any add-ons such as inside oven, inside fridge, heavy buildup, excessive trash, or laundry-heavy turnovers. We also offer discounted recurring rates for Airbnb hosts, property managers, and repeat clients.
- What is your typical process for working with a new customer?
We start by learning about the property, the type of clean needed, and your expectations. For Airbnb hosts, we ask about turnover timing, guest check-in/check-out, laundry, restocking, entry instructions, and any must-check details that affect reviews. From there, we provide clear pricing, schedule the clean, and complete a detailed walkthrough-style service. Our goal is simple: make the home feel fresh, polished, and guest-ready every time. For recurring clients, we build a repeatable checklist so each clean is consistent, reliable, and easy for you.
- What education and/or training do you have that relates to your work?
Our owner has hands-on experience with thousands of successful property turnovers, including luxury Airbnbs, large 10+ bedroom homes, move-out cleans, post-construction cleans, and commercial properties. That experience shaped the way we train and manage every clean. Our teams are coached on detailed checklists, guest-ready presentation, high-touch areas, kitchens, bathrooms, laundry flow, and the small details that protect reviews. Before a job is considered complete, the owner performs a live video checkout with the cleaning team to verify the work, catch details in real time, and make sure the home meets our standards. This gives customers an extra layer of quality control and peace of mind.