About this pro
27 years in business
727 hires on Thumbtack
Additional services needed
Guys showed up at 1:20 and by 2:00 they were at the new location unloading. Will recommend these guys for any move.Dec 3, 2018Verified
If I could leave a zero star, I would. Watch out for this business and their insurance policy. Covers only $.30 per pound and caused over $2400 in damages to some of our items. After trying to work with him directly, we had to move forward with an arbitration and they favored him.Apr 26, 2017VerifiedPrecious Possessions Moving Systems's reply
It is unfortunate that every once in a while as a company we run into a scam artist trying to benefit and actually get paid to move. Rebecca as you said I paid you for the scratch in your floor and chip in your wall from the gun safe. As I do recognize that never should have happened and my crew should never have tried to move a gun safe set directly on a hardwood floor as it had to be scratched when placed, I paid you almost double what it cost to fix $926.25 Of course that was not good enough for you so you went to Thumbtack to try and get paid again. When Thumbtack said you had already been paid you accused them of sticking up for their pro and we took the case to arbitration. Clearly nothing was going to make you happy other than to make a quick buck, then the arbitrator ruled that I had overpaid you on the claim and I could have gotten money back but I told him to let you keep it. Everyone involved in this case has come to the same conclusion I overpaid you in an effort to do the right thing. I have 240 reviews most of them five-star. The television was not broken when we left I can only assume it happened when your husband tried to hang it on the wall as I didn't even hear about it until days later. I will never understand how people like you sleep at night. I just wish there was a place to warn other pros about you!
Even though the guys worked hard and were courteous - they missed installing back the center supports of master bed and that caused the side panel to crack open and damaged the bed (pic attached). I understand that it was an unfortunate mishap, but what really pissed me off was when I called the owner (Greg) instead of acknowledging the issue, he started denying the problem stating the center support pieces would not have been there at the first place and the issue was existing previously. On insisting, he checked with the guys who helped move and they found the missing center support pieces in the truck and came back couple of days and installed it. No followup call from Greg and no damage compensation paid for the damaged/cracked side panel that has weakened the bed.Aug 31, 2018VerifiedPrecious Possessions Moving Systems's reply
Hi Anu, I am truly sorry to hear about this now. Your job was completed on a Saturday and you called me on Sunday to tell me about the missing bracket. I told you I would immediately contact a crew and have them check the truck in the morning. They did that and found the bracket they drove it out and installed it Monday after work. I didn't hear anything from you or them about any damage to anything. I do apologize that they missed it in the 1st place. That should not have happened! Thank you, Greg
The absolute BEST moving company I have ever worked with From Ohio to AZ they are my number #1 pick!!! I highly recommend them. With their diligence , timely manner and respect for the HO you’ll be very satisfied.Nov 22, 2018Verified
Great guys did more than they needed to. Super nice and professional. Worked very quickly and efficiently.Nov 21, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We have been serving the valley for 26 years and have been named Top Pro on Thumbtack from 2015-2018. Our pricing is as follows: - $75/hr 2-man movers and a truck - $100/hr 3-man movers and a truck - $75 dollar travel fee - Minimum of $300 dollars with 2 movers and $400 with 3 movers. We don't charge any other "extras" that others movers might. We realize we are not the cheapest option, the difference with us is that all our men are professional relocation experts. Read our reviews to see why we're the best movers in the Valley!
- What is your typical process for working with a new customer?On all occasions, we find the best way is to speak with a customer. Getting an idea of their specific needs and how we can best be of service in helping them achieve those needs.
- What education and/or training do you have that relates to your work?All of our movers are trained, professional relocation experts. We are fully licensed and insured to ensure your move is completed efficiently and that your belongings are protected.
|Sunday||6:00 a.m. to 5:00 p.m.|
|Monday||6:00 a.m. to 5:00 p.m.|
|Tuesday||6:00 a.m. to 5:00 p.m.|
|Wednesday||6:00 a.m. to 5:00 p.m.|
|Thursday||6:00 a.m. to 5:00 p.m.|
|Friday||6:00 a.m. to 5:00 p.m.|
|Saturday||6:00 a.m. to 5:00 p.m.|