FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Call to discuss fees and any current promotions.
- What is your typical process for working with a new customer?
1. Initial contact from prospective client made via my website's inquiry form or phone call. 2. 10 to 15 minute initial phone conversation for overview of needs and desired outcomes. 3. Schedule 60-Minute Needs Assessment at clients' home or office. 4. At the end of the Needs Assessment, discuss client goals, share action plan, and present an organizing solution that best meets the clients' needs. 5. Schedule organizing sessions with client. 6. Follow-up.
- What education and/or training do you have that relates to your work?
Listening to clients, seeing possibilities, and knowing what steps it takes to turn chaos into calm is my super power. I have an MBA degree and I have held various leadership positions at NAPO Arizona (National Association of Productivity and Organizing) including two terms as Vice President. I am affiliated with a number of professional groups and have held leadership roles in many. More importantly, I have worked with hundreds of clients and I have spoken to thousands about the practice and simple application of the SOS Process. Getting organized is one thing. Being able to stay organized is another. Most clients want to know the How-To of organizing and one of my goals is to transfer that skill set. SOS is a heart-centered company with core values that include making a positive impact each day and striving to improve service and self. Founder, Andrea Brundage, is a life-long learner complemented by years of corporate experience, a current real estate license, a history of volunteerism, and a heart for helping others.