FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a very simple, basic and straightforward fee schedule for our management. For single family homes, town homes and condos we have a flat fee management. Management Fee: $85 per month flat fee. Nothing is paid when the home is vacant or a tenant does not pay rent. Leasing Fee: $295 flat fee. Start Up Costs $0 Annual Fees $0 Lease Renewals $0 Termination Penalties $0 For Multi-Family and HOA Community Management management, we provide a highly competitive and customized fee schedule specific to each project. Please contact us with details on your project for a fee quote. Our management agreements can be cancelled at anytime without penalty ensuring our clients have the flexibility they need while ensuring we are always working for their best interests.
- What is your typical process for working with a new customer?
Our process when working with a new client is to first understand their goals, objectives and experience. With this information we will tailor the approach going forward to ensure we maximize each client's time to answer questions they may have and offer guidance on what questions to ask and how to conduct a management company search. For a new client that has never owned rental property and will be a landlord for the first time, we will spend more time educating that owner on the marketplace, our management process, expectations as an owner and industry best practices. Seasoned owners that have used a management company before will often be looking for something different than what their current manager can provide so we will focus those discussions specifically on how are process is different and how we have been successful.
- What education and/or training do you have that relates to your work?
All of our property managers are Arizona licensed real estate agents as well as our office manager. About Denali Real Estate's Designated Broker and Founder Michael Van Vleck is licensed in Arizona as a broker and agent and has over 20 years of experience in asset management and property management. Prior to founding Denali Real Estate, Michael began his real estate career with Geneva Real Estate & Investments. He began offering property management within the company and grew the portfolio to over 200 properties under management within the first three years. Michael began his investment career at Pacific Income Advisers, a Santa Monica, CA based institutional asset management firm managing $4 billion in fixed income and alternative investments. Michael held a number of positions at the firm and lastly served as Vice President and Director of Client Service responsible for managing the firm’s institutional clients throughout the U.S. Michael then went on to work for Sage Advisory Services, an Austin, TX based institutional and private client asset management firm managing $18 billion in fixed income investments. At Sage, Michael served as a Director of Marketing and Sales for the western U.S. region. Michael subsequently joined Standish Asset Management, an asset management subsidiary of the Bank of New York Mellon managing over $300 billion in fixed income and alternative investments. Michael served as the Western U.S. Marketing and Sales Director for the firm. Michael is a also former paratrooper with the U.S. Army serving nine years. Michael is a Chartered Financial Analyst Charterholder, a member of the CFA Institute, a member of the Phoenix Society of Financial Analysts, a member of the National Association of Realtors, the National Association of Residential Property Managers (NARPM) and the Arizona Real Estate Investor's Association (AZREIA). He received a Bachelor of Science degree in Finance from Northern Illinois University.