FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Roofs are expensive! The sooner you can budget for your roof the better off you’ll be. If you can pay with cash or a check it’ll be cheaper for you. We also offer financing and credit/debit card payments.
- What is your typical process for working with a new customer?
We receive an inquiry from a client via phone call, text, Facebook, Instagram, our website, etc. Once we receive the inquiry we schedule an appointment to assess and provide an estimate for what they’re asking for. They receive the estimate via email within 24 hours via email. Once they decide to move forward they can approve the estimate online and pay the deposit online or with a check/cash. We can typically start within two weeks of our client approving the job. Once the job has been completed we will send the photos of the ‘during’ and ‘after’ phases of the project and send those photos via email along with the final invoice.
- What education and/or training do you have that relates to your work?
I have a Bachelors degree from Utah State University with a Business major and Human Resources and Spanish minors.