Installation, Replacement & Repairing Services by GlassMogul

4.7 (151)
Also known as Glass and Window Services - Take advantage of our 50 plus years of knowledge base in the glass and window business to ensure your project is perfectly delivered and installed every time.

There's a certain sense of satisfaction knowing that our clients problem has been solved plus we love making new friends!
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Years in business

9

Times hired on Thumbtack

319

Number of employees

10

License

Verified

Location

Mesa, AZ 85204
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Photos and videos

76 photos

Reviews

Customers rate this pro highly for responsiveness, professionalism and value.
  • Cynthia H.
    Door Installation
    Sep 23, 2017 • Verified Review
  • Bob P.
    Window Installation
    We called GlassMogul to give us a quote involving someone else's insurance. John came out and did a very profession job. He was on time, and gave an excellent quote. However, the other person's insurance went elsewhere even though their quote was actually a little lower. This does not diminish what they did, and I would definitely use them again.
    Sep 22, 2017 • Verified Review
  • Greg H.
    Window Repair
    Well done.
    Sep 20, 2017 • Verified Review
  • Thumbtack Customer
    Requested solar screens. First representative came to my house to measure and give me an estimate. Booked and provided my credit card information to the first representative for half of the payment. I'm then later contacted and advised that they can't take down credit card information and then have to pay through paypal. Not a huge deal but giving out my credit card information to someone who works for the company who isn't aware they don't take payments this way is unnerving. Then on the second measure for specifics the person who came to my house 'wasn't aware that it was a two story' and didn't have a ladder to do the specific measurements. Even though they had already had someone out at my house previously who took a rough estimate of the screens, on the second story. Had to reschedule this appointment because although I had an extension ladder, he didn't have a second employee there and needed one for safety purposes. Not sure how he was planning on getting the measurements even if it wasn't a second story without a ladder...but it would have been preferred to have been contacted prior to him coming out to the location to reschedule rather than waste an afternoon waiting on it. Once final measurements were taken I was never given a quote on how long it would be for the installation. I had called the office several times and was told that they would need to check with the manufacturer to determine the time and that I would get a call back....called at least 3 times and was told this and never received a call back. From start to finish this took about 3 months to have completed and was told on the first meeting it would be about 2-3 weeks. Happy with the final results but getting there was a headache and I was not intending on waiting till near the end of the summer to have solar screens installed.
    Sep 6, 2017
  • Henry H.
    Window Repair
    Sep 5, 2017 • Verified Review
  • Henry A.
    Window Repair
    Aug 23, 2017 • Verified Review
  • Preston L.
    Window Repair
    Did a great job, Had a repair after completion and they came right out to make a correction.
    Aug 16, 2017 • Verified Review
  • Elvira G.
    Window Installation
    Outstanding provider, very responsible and attentive to the needs. Great customer service. Also is willing to work around the budget. Jared was very professional, punctual and was able to provide very competitive, affordable quote that was above and beyond what I could have expected. No doubt I'd recommend GlassMogul to my family, friends and also I'd be returned customer for the next projects. Obviously GlassMogul is a company you can trust and count on. Thank you!!
    Aug 2, 2017 • Verified Review
  • Chris B.
    Door Repair
    They quickly followed up on my inquiry, scheduled an appointment and did a detailed walk through. I'm waiting for the quote later this week. Thus far very good service and knowledge.
    Jul 24, 2017 • Verified Review
  • Thumbtack Customer
    got job done as expected. A bit more expensive than anticipated when I reached out for job- but exactly as the estimate said- doors working better now! recommend
    Jul 24, 2017
  • Dennis E.
    Door Installation
    Great team from the quote process to the installation. Everyone was great to work with. Thank you
    Jul 20, 2017 • Verified Review
  • J.D. F.
    Shower Door Installation
    Wonderful experience today. Will use them for all of my glass needs going forward.
    Jul 14, 2017 • Verified Review
  • Marjorie L.
    Window Repair
    Was finished on time and installer cleaned up behind himself. Everyone was very professional.
    Jun 16, 2017 • Verified Review
  • Larry C.
    Screen Installation or Replacement
    Did a great job. Not too expensive also.
    Jun 9, 2017 • Verified Review
  • Marcia K.
    Window Repair
    The installation technician was extremely professional and well-trained. He made sure to cover anything that might be impacted by the removal of the old glass or as he installed the new. He took the time to explain what he was doing and why. Finally, he put everything that had been moved back into place and checked with me to make sure it was correct.
    May 15, 2017 • Verified Review
  • Sandra A.
    Screen Installation or Replacement
    never had one could not get the times right or coorditnated
    Apr 24, 2017 • Verified Review
  • Carrie T.
    Door Repair
    The person that was sent out by this company, David, was not professional and proceeded to tell us that he had only been with the company for 3 weeks. The estimated charge to hang a door they stated was going to be $720. I was wondering how much the door actually was costing and how much the labor actually was going to be. Mind you, this is for a rental property, which I had disclosed, not wanting an expensive door. To boot, David gave us this so called estimate on a torn off piece of paper that was scribbled out. Nothing professional at all. Moreover, I reached out to Ray to voice my concerns via email and never received a response back. Based on the positive reviews, I would have thought I would have had a better experience or at the very least a response.
    Apr 7, 2017 • Verified Review
  • Perry B.
    Door Installation
    GlassMogul was Top of Class
    Mar 7, 2017 • Verified Review
  • Cristina G.
    Window Repair
    Fantastic! I am very happy I found this company. They did a great job at my house FIXING the windows. Nobody does this around the vally except them.
    Mar 3, 2017 • Verified Review
  • Melinda J.
    Door Repair
    The repair guy who came out was great, very friendly and professional. Told me what exactly he was replacing and explained what he did in the end. The only disappointment is that it took a couple days to hear from the company. I had to contact them a couple times until they finally just sent a guy without scheduling a date. Other then that they cooperated and helped get the job finished. I will definitely call them again for their services.
    Feb 23, 2017 • Verified Review
  • Derek C.
    Window Installation
    Had most of my 1950s windows replaced in my house. Did a great job and for a great price. Very professional. There was some confusion on one window but they took care of it. Already recommended to others.
    Feb 23, 2017 • Verified Review
  • Kimberly T.
    Door Installation
    Fabulous customer service. Would recommend to anyone!
    Feb 9, 2017 • Verified Review
  • Josh K.
    Window Installation
    I would give 0 stars if I could. Very unprofessional shop. Estimator came out Friday January 27th. This is a second story window that is rather large. Talked to estimator and he indicated would be extra charge, as it would be a 2 person job. Took rough measurements and calculated estimate. I agreed to have work done and gave a 50% deposit (over $600). Estimator told me someone from scheduling department would be calling Monday or Tuesday to schedule someone to come back and get more detailed estimate. Waited an entire week and heard nothing from them. Called several times Monday February 6th and could not get anyone to answer. Left a voicemail requesting call back. After several hours, I called again. Got Susie. Could hear phone continuously ring in background. Was asked to hold several times. Heard Susie's conversation with another customer. When she finally came back I explained what I needed. Susie told me that my measurement was already done. I said impossible. She then could not find my paperwork. She then confused me with another customer by the name of Josh. When we finally figured it out, I explained I could work from home on Friday to accommodate measurement. She asked what time I left in AM and what time I got home. I told her again let's do Friday as I can work from home. She said Friday or Saturday. I said whatever. She then said she would have to talk to Ray and call me back. Did not hear from her within 24 hours, as promised so I called again. She says Ray can come out tonite. I leave work early to meet him. Ray shows up, I point out window, and first words out of Ray's mouth are "we can't do it for price quoted to you." Then proceeds to give me a whole bunch of excuses why. By this point, I was done. Asked for refund and parted ways. Very unorganized, unprofessional, and not customer friendly. Who sends an estimator out that can't estimate???? Stay away from glad Mogul and save yourself the headache.
    Feb 7, 2017 • Verified Review
  • Douglas H.
    Shutters
    I had a simple problem and they suggest an inexpensive solution solution. I had to delay installation due to a trip out of town, but when I returned the came promptly and I am very happy with the result.
    Feb 4, 2017 • Verified Review
  • Bob M.
    Door Installation
    Installation went very well and the new door looks great! The installers were very detailed and super nice!
    Jan 13, 2017 • Verified Review
  • Julio C.
    Shutters
    Good and Fast service. đź‘Ť
    Dec 29, 2016 • Verified Review
  • Kathryn S.
    Door Installation
    They did a great job. They were on time, the installers were very pleasant and professional. I would use them again.
    Dec 12, 2016 • Verified Review
  • Sharon S.
    Window Repair
    Promptly took care of my needs when I was in a time crunch to close on my house, very kind staff, very professional overall.
    Nov 23, 2016 • Verified Review
  • David J.
    Door Repair
    They were amazing and the results were fantastic! We will definitely use them again and again!
    Nov 17, 2016 • Verified Review
  • Amanda A.
    Window Installation
    efficient and prompt
    Nov 6, 2016 • Verified Review
  • Andrew L.
    Window Repair
    Replacement windows, surrounds and screens, all completed with minimum fuss and first class workmanship. These guys know what they are doing. Well done and thank you.
    Nov 4, 2016 • Verified Review
  • Melissa M.
    Window Repair
    Prompt. Did everything they were supposed to do, and on a tight schedule.
    Nov 2, 2016 • Verified Review
  • Bernard F.
    Window Installation
    I was pleased when the installation occurred, however a few hours later, I noticed that the molding around the glass did not appear to be flush against the glass in one area. I called the Glass Mogul office at about 4:00 PM that day, and nobody answered, so I left a message. I have never been given the courtesy of having my call returned. They have my money, and I have a bad impression. As for Glass Mogul, it's buyer beware in my experience.
    Oct 29, 2016 • Verified Review
  • Patricia E.
    Door Installation
    Excellent company. Very professional. The associates who installed my screen door were so polite and went out of their way to make sure I was happy with their work. What a great company!!!!
    Oct 24, 2016 • Verified Review
  • Simone G.
    Window Repair
    We had a double pane glass window replaced. Our guy that did the work was very professional, knowledgeable, neat and very friendly. We would highly recommend them.
    Oct 7, 2016 • Verified Review
  • Sandi O.
    Door Repair
    Front entry door was cured of multiple issues, as promised, and for the price quoted. Highly recommend GlassMogul for both expertise and professionalism.
    Oct 4, 2016 • Verified Review
  • Alan D.
    Window Repair
    Very happy with the professional work provided.
    Oct 4, 2016 • Verified Review
  • Armando A.
    Window Repair
    Didn't call back to provide a bid, after initial contact.
    Oct 2, 2016 • Verified Review
  • Liz W.
    Window Repair
    A glass window had been broken by the dog. I needed it fixed right away. They came up quickly, gave a competitive price and finished the job in a very professional manner.
    Sep 27, 2016 • Verified Review
  • Hayne E.
    Window Repair
    On time and quality job.
    Sep 20, 2016 • Verified Review
  • Peter B.
    Door Repair
    Came on time and provided a solution that was less expensive then what others quoted. I would definitely use them again.
    Sep 16, 2016 • Verified Review
  • Kevin M.
    Window Repair
    I had a sliding window glas and a patio door glass repaired. Their people came out to see me the day I called and go through options, tell me their process and provide a quote. All the others did an over the phone quote. They cleaned up the glass mess when they measured the glass and provided great initial service. The glass took a few extra days to arrive but they kept me informed. Just an FYI, they were about 10% higher than others on price, but, as a result of their service and follow up it was worth it and they are my go to company going forward.
    Sep 1, 2016 • Verified Review
  • Genny T.
    Window Repair
    Aug 28, 2016 • Verified Review
  • Rod B.
    Door Repair
    Aug 24, 2016 • Verified Review
  • Max H.
    Screen Installation or Replacement
    I had windows replaced and solar screens put on. I am very happy with the quality of work that was done. My windows and solar screens look great! Everyone I dealt with at Glass Mogul was very nice. I definitely recommend working with them.
    Aug 16, 2016 • Verified Review
  • Donald K.
    Window Repair
    Absolutely top notch. Great service and advice that can be trusted. There is genuine concern for customer needs.0
    Aug 12, 2016 • Verified Review
  • Barbara G.
    Window Repair
    Replaced a broken sliding door window. Great job
    Aug 6, 2016 • Verified Review
  • Amber R.
    Window Repair
    I am so happy with our experience with Glass Mogul. I found them on Thumbtack on a Wednesday. They came out same day to take measurements and provide a quote. They had the window manufactured on Thursday and installed first thing on Friday. We were in the middle of selling our house and I have 3 young boys at home. I was worried about the safety of our kids and the perception of potential buyers. Glass Mogul was the only company who could get the job done fast. Other quotes were 1-3 weeks out. The customer service was amazing, the job was done fast, and the quality of work was great. Once we sold the house, an inspector had concerns about another window in our pool table room. Of course we called Glass Mogul again. They fixed the window to meet inspection requirements but while Evan was taking materials to the trash he noticed a few cracks around the boys windows on the side of the house. He proactively pointed them out and asked if I wanted him to caulk them before he left....at no charge! THEN, when he went back into the house he saw my oldest son cleaning the windows with Windex. He got down at his level and handed him his bottle of glass cleaner. He said, "Here, take mine. It works better." He them showed him how to write his name in the white suds. It was so adorable! Then to top it all off, Suzy (who is also a complete delite) called to tell me my bill would be cheaper than the original quote. Seriously?! These guys have excellent customer service, are honest, kind, and affordable. I can't believe I found them randomly on Thumbtack! Highly, highly, highly recommend!
    Aug 4, 2016 • Verified Review
  • Allen E.
    Window Repair
    Outstanding service & professionalism. Would definitely recommend them for service.
    Aug 1, 2016 • Verified Review
  • Jane L.
    Window Repair
    Awesome, efficient, professional & will definitely call them again!! Ray is knowledgeable & very responsive. His work was timely, clean & was exactly what he estimated. It would've taken me weeks to get a new set of French doors installed at a client's house by another company so that I could list it for sale. Because of Ray's quick & efficient process, the property was on the market & will be sold before most other companies could set a time to come out to the house to give an estimate. Ray Bansal & GlassMogul will definitely be the company I recommend to all of my real estate clients, friends & family members.
    Jul 22, 2016 • Verified Review
  • Andrew H.
    Window Repair
    Jul 11, 2016 • Verified Review
  • Joseph B.
    Door Installation
    An interior door needed to replaced. GlassMogul was able to locate a non standard door and have it installed very quickly. Installers were on time and professional. I am very satisfied with the service I received.
    Jul 7, 2016 • Verified Review
  • Kirby C.
    Window Repair
    Needed to fix window, front door, and sliding door quickly. Well, they did that and more. Squeezed us in for immediate assessment and then set up repairs asap. The repairs were exceptional. Took time to do it right and make sure that we were happy with the results right then and there. Evan, the tech, did an outstanding job, was most professional and polite. Price was right as well.
    Jul 5, 2016 • Verified Review
  • Trini F.
    Window Repair
    Everyone I dealt with, were very nice and very professional.
    Jul 3, 2016 • Verified Review
  • Torrey B.
    Window Repair
    Replaced 18" x 68" dual pane tempered window. Very responsive, highly professional and pleasant to deal with...A+.
    Jun 30, 2016 • Verified Review
  • Steve P.
    Window Repair
    Could not ask for nicer people that actually care about their work! We will definitely call them again.
    Jun 16, 2016 • Verified Review
  • Shaena S.
    Window Repair
    I am very pleased with the work GlassMogul did for us. We needed two windows replaced and they were very friendly and professional. The quality of work was great and they took excellent care to respect our home and clean up after themselves. If we have needs in the future I will definitely be calling GlassMogul.
    Jun 1, 2016 • Verified Review
  • Deborah D.
    Window Repair
    Deborah Davis 18m ago The best service ever! Came the same day & fixed our window when he could have said we needed a new one!
    May 27, 2016 • Verified Review
  • Dmitry M.
    Door Repair
    I am satisfied with the work. The installers were late and screwed my day's schedule
    May 26, 2016 • Verified Review
  • Martina G.
    Window Repair
    Ray and Susie are great. My new windows look great and have helped with keeping my AC running less.
    May 20, 2016 • Verified Review
  • Jeff J.
    Window Repair
    I needed 11 windows repaired in the home we have just purchased. Ray,Susie and Ron were fantastic to work with on the front end. They are total professionals. Marco and Joe installed the balances and did a great job. They were very respectful of our home as they put down tarps where they worked, cleaned the repaired windows and vacuumed any mess that was left behind. I would HIGHLY recommend GlassMogul for any window needs!
    May 20, 2016 • Verified Review
  • JoDee G.
    Window Repair
    Our windows had dividers that were no longer available in that size. They went above and beyond! They were able to use our dividers in the new windows so they would all match. They were friendly, competent, and efficient. Recommend them highly.
    May 19, 2016 • Verified Review
  • Kirk N.
    Window Repair
    They did a great job replacing a cracked window on our house. They were quick to respond and their price was fair. Would use them again.
    May 17, 2016 • Verified Review
  • Denise B.
    Window Repair
    Window repairs and window replacements. Prompt estimate. Prompt responses. Excellent at staying in touch & advance notice. Excellent workmanship. Very personable staff - office, technicians, owner. First rate.
    May 13, 2016 • Verified Review
  • Shamil S.
    Screen Installation or Replacement
    Was prompt, courteous and reasonably priced. Completed estimate and project within 1 week.
    May 12, 2016 • Verified Review
  • Martha M.
    Window Installation
    Got an estimate from this company but when they finally came out to measure they said it was under bid so they came back with a new bid that was $500 more we agreed to the increase and we have never heard back from them!!! Don't waste your time they don't show up!!! Note: I am still waiting for the project to be completed to know the quality of the actual work.
    May 9, 2016 • Verified Review
  • Sarah M.
    Window Repair
    May 8, 2016 • Verified Review
  • Dean W.
    Window Repair
    Quick, efficient and on time. Would call them again for any future window repairs.
    May 7, 2016 • Verified Review
  • Josh B.
    Window Installation
    Great job on my new Windows!
    Apr 30, 2016 • Verified Review
  • Larry S.
    Door Repair
    Ray met me on a Sunday at the office to assess the need for repair we had on a fire door. He followed up with a quote and, when I called, his team swiftly addressed the need.
    Apr 28, 2016 • Verified Review
  • Kimberley D.
    Door Repair
    Adjusting front door and changing weather stripping. ADjusting an outer door that was scraping the tile. Very easy to schedule. Work was very well done. Ray is a perfectionist and I like that about him. They even reached out to the door manufacturer to get a custom piece of weather stripping required for the front door. Ray had his wife go to the manufacturer and pick up pieces and bring to myhouse so they could get the job scheduled as planned.
    Apr 27, 2016 • Verified Review
  • Jim L.
    Door Repair
    When he arrived, our sliding glass door was stuck and extremely hard to move. When he left, you could slide the door with one finger. Excellent work!
    Apr 9, 2016 • Verified Review
  • John A.
    Door Repair
    Apr 2, 2016 • Verified Review
  • Cory P.
    Door Repair
    GWS fixed a steal commercial door and frame for me. They did a great job and for a reasonable price. Good scheduling communication also!
    Mar 15, 2016 • Verified Review
  • Bob S.
    Window Repair
    Ray came to my home and presented a quote the same day for window repair. Very happy with his promptness and looking forward to the glass arriving to get this window repaired. He really comes across as knowing what he is doing, I have complete confidence.
    Mar 10, 2016 • Verified Review
  • Rodney M.
    Window Repair
    Tech showed up on time, fixed the window, and was very polite. Can't ask for any thing better.
    Mar 10, 2016 • Verified Review
  • Leslie C.
    Door Repair
    Ray and his team did a great job! They were very helpful in helping me resolve my sliding glass door problem and they found a part and got it fixed for me so I could stay on schedule to list my house. They were very courteous and professional. I would highly recommend them for any door repairs! Thanks again!
    Mar 9, 2016 • Verified Review
  • Walter O.
    Door Repair
    Mar 5, 2016 • Verified Review
  • Matt H.
    Door Installation
    Ray was very friendly, professional and showed an advanced level of expertise. Installing my door frame and door was executed perfectly and in a timely manner. His response to my inquiry on thumbtack was immediate. I couldn't be happier!
    Mar 4, 2016 • Verified Review
  • Doug S.
    Door Repair
    Ray with GWS was prompt, friendly, efficient and professional. He even took a look at a couple of other doors in the house and put in some pads to plug gaps in the weatherstripping. If we have window or door repairs in the future, we're calling GWS first. It's good to find someone who does the job as promised and on schedule.
    Feb 29, 2016 • Verified Review
  • Sheena G.
    Window Repair
    Ray did an amazing job. I was pleased with the price, the speed of service and the quality. Thank you very much. One of my best Thumbtack transactions to date!
    Feb 29, 2016 • Verified Review
  • Jennifer T.
    Door Installation
    We had two doors installed. The customer service representative that answered the phone was extremely kind. The project was charged as estimated. The doors seal perfectly. Ray and his team did an outstanding job. They did a great job cleaning up after they finished. I would recommend them to anyone looking for new/replacement doors. The price was higher than Home Depot, but they quality of work and competence was far superior. We originally paid Home Depot to do the same job but they couldn't deliver. We are so grateful that Ray helped us out. The doors are fantastic.
    Feb 26, 2016 • Verified Review
  • Steve A.
    Window Repair
    Great service and price from a friendly Husband and Wife Team.
    Feb 25, 2016 • Verified Review
  • Carey G.
    Window Repair
    Wow!! I have had an amazing experience with this company. Ray and Susie are gold standard in my book. So quick to reply to my job request and made time to come out the very next day. But the best part, they were willing to think outside the box on my project. I thought I may need an entire window replacement due to a missing frame on part of window. Ray was thoughtful and kept my needs as #1 and was able to replace frame and glass in just that missing section. I would highly recommend this company if you require glass/window repair.
    Feb 11, 2016 • Verified Review
  • Sindoor B.
    Door Repair
    Ray and Scott were able to complete the job with no hesitation and in a timely manner. Ray gave us some advise on what should be done for our door repairs and the price was just right!
    Feb 8, 2016 • Verified Review
  • Greg S.
    Window Repair
    Very professional service with friendly staff and competitive pricing. I will use them again and highly recommend.
    Feb 7, 2016 • Verified Review
  • Kathleen D.
    Window Installation
    Beautiful window perfectly matched to the one next to it. Very professional job.
    Jan 24, 2016 • Verified Review
  • Alex H.
    Window Repair
    In crisis mode after a break in during which the burglar shattered my window, I needed someone to board the window and replace the panes. A quick Google search led me to Thumbtack where I submitted a request for service. Ray from GWS reached to me immediately. I subsequently corresponded with Susie via email and phone to arrange service. Susie was very understanding, empathetic, and willing to do whatever they could to provide me with quick service. Their quotes were reasonable. Due to the urgent nature of my needs (I wanted the window boarded ASAP so I could go to work the next day with more peace of mind), I ended up using another service because they were local and could arrive in an hour, and therefore could ease my anxiety a bit faster than if I had waited until later that evening or the next day for GWS. After I notified Ray and Susie that I would using another vendor, Susie called me. She was completely understanding and supportive of my decision.Given the outstanding level of attentive, personalized, caring customer service, I would assume their work would be just as good. I would not hesitate to use them the next time I need window or glass service.
    Jan 19, 2016 • Verified Review
  • Stephnie F.
    Window Repair
    Was a pleasure doing business with them from start to finish!
    Jan 12, 2016 • Verified Review
  • Katherine H.
    Door Repair
    I needed all the mounding replaced on 2 doors, and various parts of the mounding replaced on 3 additional doors. The work was excellent and every thing looks brand new. They also cleaned up all debris. And all for a reasonable price. If I need similar work done in the future, I'll call GWS. I highly recommend them.
    Jan 10, 2016 • Verified Review
  • Sanford R.
    Window Repair
    Good job. Seems to take a lot of pride in the quality
    Jan 9, 2016 • Verified Review
  • Jessica Y.
    Door Repair
    We had a door that was completely misaligned to the point where we could see daylight in a couple different places. Ray came out and gave us a very honest estimate on fixing the door the right way vs. just adjusting the hinges. The work was completed quickly and they did such a clean job that he was able to reuse the trim pieces that we originally thought we would have to replace. That saved us some extra money! I would highly recommend Ray for any window/door repairs you may need.
    Dec 31, 2015 • Verified Review
  • Michael P.
    Window Repair
    Replaced glass on 3 windows. Price was competitive, Friendly service and showed up on time. Glass also came in earlier than scheduled. Very good job all around, Would recommend
    Dec 28, 2015 • Verified Review
  • Vikas A.
    Window Repair
    Ray is very knowledgeable on what he does. He took precise measurement of my 6ft tall window and ordered low-E dual pan which is high quality. One of the most difficult job which required removal of shutter and installing glass just right, he did all this with high quality work. I will hire him for my future work because he did high quality work with very competitive price.
    Dec 18, 2015 • Verified Review
  • Mike W.
    Window Repair
    fixed a window
    Dec 15, 2015 • Verified Review
  • Marie W.
    Window Installation
    Ray replaced the sliding glass door in our master bedroom that had an air leak. He was thorough, explained things well, and did fine workmanship. Some stucco repair was also needed as a result of the door replacement. There were some scheduling issues with the sub-contractor Ray used. That is the only reason I gave 4 stars instead of 5.
    Dec 7, 2015 • Verified Review
  • Jennifer G.
    Screen Installation or Replacement
    Ray was very professional and knowledgeable with the window screen options for my home. Once order was places it took just a few weeks to come in and be installed. I am very pleased. Thank you.
    Nov 20, 2015 • Verified Review
  • Betty S.
    Door Repair
    We had 8 foot French doors installed and they were installed perfectly. Ray is very profession and is meticulous about his work. Would highly recommend him for any door/window install. Both Ray and Susie were very easy to communicate with and work with. We will definitely be using this company in the future.
    Nov 19, 2015 • Verified Review
  • Jessica K.
    Window Repair
    Quick response and fixed the problem within a few business days. Very happy.
    Oct 22, 2015 • Verified Review
  • Jan T.
    Door Repair
    Very pleased with Ray's work on my front door! He was very prompt in scheduling and completing the job. The door is closing smoothly and has a much improved seal! I have already recommended him to a friend and plan to use him in the future again.
    Oct 19, 2015 • Verified Review
  • Steve G.
    Window Repair
    broken springs replaced on two windows, had great communication, clean service and very satisfied with outstanding work, would contact again if other services are needed
    Oct 15, 2015 • Verified Review
  • Meg L.
    Window Repair
    They had a really difficult job to put in a window on 3rd floor. The guys were great and cleaned up well. Unfortunately. I was very busy working and on the phone so l did not get chance to thank them properly. Great job and many thanks Meg larder
    Oct 13, 2015 • Verified Review
  • Philip G.
    Window Installation
    GWS gave me an exact quote for my window repair. They kept me informed of the step by step progress of the window and was very flexible when scheduling a time for the estimate and installation. Definitely a good experience. I would highly recommend.
    Sep 28, 2015 • Verified Review
  • Paul G.
    Window Repair
    Sep 17, 2015 • Verified Review
  • Terry L.
    Door Installation
    Replaced two aged doors with two new ones recommended by GWS. The entire installation went very smoothly, and both new doors, with frames and seals look great!
    Sep 4, 2015 • Verified Review
  • Chad S.
    Window Repair
    Sep 2, 2015 • Verified Review
  • Asha P.
    Door Installation
    Ray did an excellent job with replacing the glass pane in my patio door. He was prompt & pricing was reasonable. I would recommend him for any door work.
    Aug 22, 2015 • Verified Review
  • Carlos L.
    Window Repair
    Quick and on time. A bit pricy but got the job done.
    Aug 7, 2015 • Verified Review
  • Kathleen L.
    Door Installation
    Very professional, gave good advice, great work. Will use in future for new windows and doors.
    Aug 1, 2015 • Verified Review
  • Jim F.
    Window Repair
    Ray and Susie are the best - pleasant and professional! They figured out a great solution to my window problems! Truly expert advice and work!
    Aug 1, 2015 • Verified Review
  • Steve S.
    Window Repair
    I could not have asked for a better experience. Where others were going to take 4 to 14 days to do this job Ray did it in one. Had the glass in stock and ready to go, his team was right here on the spot I had it done in no time. Left the area cleaner than when he found it. I highly recommend Ray and his team.
    Jul 18, 2015 • Verified Review
  • Joel O.
    Window Repair
    Replaced 2 broken windows, one of which was a very odd shape and material. GWS was prompt, professional, courteous, quality work and reasonably priced. Really…what more can you ask for?
    Jul 17, 2015 • Verified Review
  • Ashish S.
    Door Repair
    GWS was great! Ray was timely with his evaluation. He was amenable to our busy schedule which made it easy for us to work with him. He carries himself with a strong professional courtesy. The work performed was high quality. The price was slightly higher than other bids but in the end worth every penny spent. We'll be using him again when our next home repair is needed.
    Jul 11, 2015 • Verified Review
  • Christine B.
    Window Repair
    Very friendly and helpful. Easy to schedule and shows up on time.
    Jul 9, 2015 • Verified Review
  • Rachael I.
    Screen Installation or Replacement
    Quick scheduling to give estimate, worked with our budget and final product looks fantastic.
    Jul 6, 2015 • Verified Review
  • Terry C.
    Window Repair
    Jun 28, 2015 • Verified Review
  • Carol C.
    Screen Installation or Replacement
    Great Customer Service. Friendly, prompt, competive prices and good product. Ray helped us with two screen door replacements and was on time with his estimate and delivery! Highly recommend!
    Jun 22, 2015 • Verified Review
  • Sebastian P.
    Window Repair
    Jun 6, 2015 • Verified Review
  • Dawn K.
    Window Repair
    Ray and his wife were great to work with. I would definitely recommend them with no hesitation.
    Jun 2, 2015 • Verified Review
  • Ben O.
    Door Repair
    quick and professional in reply and execution. Tricky repair job on an entrance door of massive wood.Job very well done!
    May 25, 2015 • Verified Review
  • An T.
    Window Repair
    We came home from work and discovered an intruder had thrown a rock through our Master Bedroom window. We're glad we contacted Glass and Window Services Group (GWS). Ray Bansal came by and took the measurement and the next came back and installed the new window for our Master Bedroom. Thank you Ray Bansal......you did an awesome job on a short notice. Will definitely have you come back and install couple screens for us. Will make sure we recommend you to our family and friends. Thanks again. Andy Tiet.
    May 13, 2015 • Verified Review
  • Rob H.
    Window Repair
    Ray did a fantastic job. I am very pleased with the windows.
    May 11, 2015 • Verified Review
  • Sandra L.
    Window Repair
    Very thorough and professional
    Apr 23, 2015 • Verified Review
  • Wayne R.
    Window Installation
    My experience with GWS has been great leading up to and during the installation process so far. As it stands now I'd defiantly recommend them to a friend.
    Apr 16, 2015 • Verified Review
  • Michael K.
    Window Repair
    Outstanding work. Great communication. Highly recommend.
    Apr 12, 2015 • Verified Review
  • JD D.
    Door Repair
    Ray and his staff were fantastic. I had a fairly difficult repair job on my front door due to accessibility issues (security screen), but Ray did a great job. He also replaced a broken double-pane window very quickly and it looks great. Ray and his staff are very professional and kept me up do date with the project process (had to order items). I will definitely use GWS again....
    Mar 29, 2015 • Verified Review
  • Candie E.
    Door Repair
    The work was completed very quickly to our satisfaction and the door is now in great working order with no issues at all.
    Mar 23, 2015 • Verified Review
  • Jace D.
    Door Repair
    Mar 20, 2015 • Verified Review
  • Mark B.
    Window Repair
    Mar 13, 2015 • Verified Review
  • Judy L.
    Window Repair
    Ray repaired two windows that would not open and close properly and would not lock. He diagnosed, ordered the parts and made the repair. Friendly, efficient, and the work expertly completed as promised.
    Mar 13, 2015 • Verified Review
  • Ron N.
    Window Repair
    Ray did a fantastic job replacing my damaged window. We also hired him to reverse the swing of my door and install a security door. He was very professional and an expert in his craft.
    Mar 11, 2015 • Verified Review
  • David N.
    Door Repair
    From start to finish Ray was very professional and his work is second to none. My wife and I were so impressed we are already speaking with him for additional work.
    Mar 8, 2015 • Verified Review
  • Vic A.
    Window Repair
    Ray did a great job. He was very professional and respectful. We are going to do more business with Ray in the near future
    Mar 5, 2015 • Verified Review
  • Gina C.
    Window Installation
    They were good about rescheduling twice due to rain. But I had to be away the day they came and it was not supposed to be a problem. However, my son had to let them in to deal with the screens. Otherwise, great job.
    Mar 5, 2015 • Verified Review
  • Dorie H.
    Window Repair
    Ray responded quickly to an urgent situation and provided everything we needed to recover from a home invasion. Excellent, professional and knowledgeable; we will utilize GWS again and recommend to anyone we know that needs the services that the company provides.
    Mar 1, 2015 • Verified Review
  • Bernard S.
    Window Repair
    Feb 18, 2015 • Verified Review
  • Brad G.
    Window Repair
    Ray and Suzie were very polite and professional, and did a fantastic job fixing my broken window.
    Jan 6, 2015 • Verified Review
  • Christy R.
    Window Repair
    Great, timely customer service. Professional and would definitely use again.
    Dec 30, 2014 • Verified Review
  • Tia R.
    Window Repair
    I cannot say enough great things about Ray and Susie. They were quick to respond and were flexible enough to work around my schedule! He did a great job on the window replacement and was a true professional. I would use and highly recommend them for any future use!
    Dec 12, 2014 • Verified Review
  • Valerie C.
    Door Repair
    He fixed my door that had sagging hinges for a reasonable price. He was polite and efficient. I would recommend him!
    Nov 23, 2014 • Verified Review
  • David P.
    Screen Installation or Replacement
    Ray is a true professional, reliable and trustworthy. Custom built screens look great in our home, now we can enjoy the beautiful AZ weather. Thanks Ray Great job.
    Oct 28, 2014 • Verified Review
  • Yousef A.
    Screen Installation or Replacement
    Ray was very quick to respond to my service request. Good work and smooth transaction, Would recommend to others.
    Oct 15, 2014 • Verified Review
  • Robin B.
    Door Repair
    Very pleased with the quality of work. Very considerate with my satisfaction and cleanliness. The communication with scheduling was easy. I would highly recommend Ray and his team!
    Oct 1, 2014 • Verified Review
  • Michael S.
    Door Installation
    Ray came and fixed some windows at our Christian school. Ray was very knowledgeable and was able to repair them when others said they weren't repairable. He was extremely professional and honest. He was a pleasure to work with and we will be calling them for all of our window and door needs. The office staff was also exceptional. She was able to get the job scheduled and done on our schedule. I will recommend them to anyone in need of doors, windows or repairs.
    Sep 16, 2014 • Verified Review
  • Anastacio N.
    Sep 14, 2014
  • Audrey C.
    Window Repair
    From scheduling the job to completing the job, it was a smooth, stress-free experience for me. Ray installed 4 broken window panes in a 1950 old residence. He has a pleasant personality and a professional demeanor. I will definitely use his service again.
    Sep 2, 2014 • Verified Review
  • Miia B.
    Door Installation
    Jul 20, 2014 • Verified Review
  • Tom L.
    Window Installation
    We called Ray and he came out to our house within a few hours to provide an estimate for a broken window on our back door. Ray was courteous and to the point as he quickly gave us a reasonable estimate. We hired him. He came back a few days later with the custom cut glass and installed it quickly. In addition he fixed another issue with our back door for free. I highly recommend Ray and would definitely call him again for any glass needs.
    Jun 7, 2014 • Verified Review
  • Evelyn C.
    Door Installation
    Ray is a true professional and a pleasure to work with. I was impressed with his attention to detail on our complete replacement of a worn out 8'x4' sliding glass door, frame and all. He went above and beyond matching paint and hiding imperfections from existing stucco damage.I would recommend his company and services and will use again if needed.
    Jun 4, 2014 • Verified Review
  • Kathy M.
    Window Repair
    Quick response and excellent service.
    May 21, 2014 • Verified Review
  • Tom S.
    Window Repair
    Ray's a great guy with a great work ethic. Did the job quickly and with no fuss. Professional all the way.
    May 8, 2014 • Verified Review
  • Show More Show Less

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
No, we keep our pricing as simple as we can given the business we're in but keep in mind, we do offer a wide range of services.
What is your typical process for working with a new customer?
We will drive out to where ever you live and evaluate the job, once the pricing and terms have been agreed by both parties the job is scheduled and completed with minimum fuss!
What education and/or training do you have that relates to your work?
Yes, I always attend annual industry conventions to stay current and up to speed.
How did you get started doing this type of work?
I've been in the residential and commercial glass and window business since I was 16 years old and learned the business from my farther after working by his side for many years and continued on from there.
What types of customers have you worked with?
We do it all from hanging one interior door to servicing and installing or replacing residential and commercial windows and doors. Also commercial glass replacement, storefront installation and everything in between to do with glass/windows/doors/screens, repairs, install and replacement.
Describe a recent project you are fond of. How long did it take?
Too much to list here, but we take care and pride in every job we do!
What advice would you give a customer looking to hire a provider in your area of work?
Make sure your provider knows what they are doing and takes steps to protect your property and explain the sequence of events up to delivery and installation. Don't hire them unless they can answer your questions.
What questions should customers think through before talking to professionals about their project?
A lot of stuff we do looks easier than it is sometimes but requires experience and skill to execute and there's a lot of behind the scenes activity before your job is even delivered in most cases. This is where expert knowledge pays off.

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