FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Weekly pool cleaning services are pre-paid for the month and chemicals used are billed at the end of the monthly billing cycle.
- What is your typical process for working with a new customer?
We will call a new customer to discuss our process and their needs, then we'll send them our service agreement, we'll collect payment for the first month then schedule their first service. Service will repeat on the same day each week.
- How did you get started doing this type of work?
I started this line of work about 6 years ago when I was having trouble finding a decent pool service. After my search for a reliable, honest and professional pool service provider failed numerous times, I decided to learn how to care for my own pool. Later, I went to work as a pool service technician and then decided to start my own business.