FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For Phoenix clients, our pricing is transparent. A 50% deposit is collected once your order is confirmed, with the final balance due after installation is completed and inspected. We also provide seasonal specials, referral discounts, and Sunbit financing options to make payments more flexible. Pricing depends on product type, but we always deliver quality at a fair value
- What is your typical process for working with a new customer?
Since our Phoenix location is appointment-based, most customers schedule a free in-home consultation. Here’s the process: Schedule via phone or online form. A design consultant visits with product samples and design ideas. A written quote and 50% deposit to begin. Final measurements taken by our technician. Order submission, delivery, and installation. Motorization setup (if applicable) and warranty handoff. Final payment is collected once the project is inspected
- What education and/or training do you have that relates to your work?
Our Phoenix team includes licensed, insured installers and trained consultants. They are skilled in handling everything from standard blinds to smart motorized systems like Somfy and Zigbee, ensuring professional results and seamless smart home integration