FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Affordable, quality at its best, no cutting corners and doing them the right way the first time, so no wasted times come back to haunt you
- What is your typical process for working with a new customer?
When working with a new customer, I start by listening to their needs and asking a few questions to understand the job fully whether it’s carpet cleaning, repair, stretching or TV mounting I’ll often ask for pictures or schedule a quick walk-through if needed, then I explain the process,!give an honest quote and set clear expectations for timing and results. on the job. I work carefully and treat their home with respect after it’s done. I walk with my customer through the work to make sure they’re happy and answer any final questions.
- What education and/or training do you have that relates to your work?
Been highly educated for carpet cleaning for 8 years and 4 years on repairs and stretching, introducing tv mountings in my profession