FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the quality, experience, and real-world results we bring to every training session. We offer a range of programs—from one-on-one private sessions to ongoing membership plans—so we can tailor support to your dog’s needs and your lifestyle. We don’t believe in hidden fees. All pricing is discussed upfront, and we offer discounted rates through packages and multi-session memberships. For clients with multiple dogs or those enrolled in ongoing programs, we’re happy to discuss custom options.
- What is your typical process for working with a new customer?
We start by getting to know you and your dog—your goals, your challenges, and your day-to-day lifestyle. Most clients begin with a 30-minute consultation so we can observe behavior, answer your questions, and recommend the best path forward. From there, we’ll guide you into a custom training plan or one of our structured programs based on your dog’s needs. Whether you're working on obedience, reactivity, service dog prep, or general manners, everything we do is built around real-life integration, not cookie-cutter commands. We make training approachable, actionable, and tailored to you—because success comes from trust, not pressure.
- What advice would you give a customer looking to hire a provider in your area of work?
Look for a trainer who listens more than they sell. Every dog is different, and the right provider should be focused on building a training plan that fits your dog’s personality and your real-life needs—not just pushing a one-size-fits-all method. Ask questions. A good trainer will welcome them and be transparent about their process, experience, and expectations. Watch how they interact with both dogs and humans—relationship-based training should empower both sides of the leash. Most importantly, trust your gut. The right trainer will make you feel supported, respected, and clear about how you’ll grow together with your dog.