FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in fair, honest pricing with no surprises. All pricing is explained upfront before any work begins, and we never move forward without your approval. There are no hidden fees, and we focus on providing real value through thorough, quality work. Any discounts or specials are always clearly communicated.
- What is your typical process for working with a new customer?
We start by listening to your needs and answering any questions you have. Once we understand what you’re looking for, we explain the service, pricing, and what to expect. On the day of service, we arrive on time, protect your home, and perform the work carefully and thoroughly. Before we leave, we review everything with you and make sure you’re fully satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained in air duct, dryer vent, and chimney cleaning and safety practices. We stay up to date on proper techniques, equipment use, and industry standards to ensure our work is done safely and correctly. Hands-on experience and continued learning are a big part of how we maintain quality and consistency on every job.