FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge a flat trip rate of $125, which covers my travel time to your location as well as any necessary trips I may need to make to the hardware store to get supplies. This trip rate also includes the first hour of service on-site. After the first hour, my hourly rate ranges from $60 to $100 depending on the complexity and difficulty of the project. This way, you only pay for the time and effort needed to get the job done right. I’m happy to discuss pricing details upfront to make sure everything fits your budget.
- What is your typical process for working with a new customer?
First, I like to hear what you’re hoping to get done — whether it's a simple fix or a full project. I’ll either visit in person or go over photos and measurements with you. Once we agree on the scope, I give you a clear estimate and timeline. I keep communication open throughout the job and make sure you're happy with the results.
- What education and/or training do you have that relates to your work?
Most of what I’ve learned has come from real-life experience — years of hands-on work, problem-solving, and helping others. I’ve worked alongside skilled tradesmen, learned by doing, and continue to grow with every project. What I bring is more than just skill — I bring care, patience, and a desire to serve with excellence.