FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always honest and upfront. We build estimates around the details of your move so you’ll never see hidden fees or surprise charges. We also offer discounts for multi-day moves, military, first responders, and returning customers. At Lifetime, our goal is simple — give you a fair price while delivering reliable service you can count on.
- What is your typical process for working with a new customer?
When a new customer reaches out, we start by learning the details of their move — home size, inventory, timing, and any special requests. From there, we provide a clear, upfront estimate and walk you through what to expect on moving day. Our team stays in touch every step of the way, making sure you feel informed and taken care of. On moving day, our uniformed crew arrives on time, ready to handle the heavy lifting so you can focus on settling into your new home.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in safe packing, loading, and transport to make sure your belongings are protected from start to finish. We’re fully licensed, bonded, and insured, and our movers complete hands-on training before working in the field. With over 50 years of combined experience and industry certifications, we focus on doing the job right the first time and giving every customer peace of mind.