FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The 15% booking deposit is non-negotiable. You must pay this for me to book you. I will not add you to my calendar without this.
- What is your typical process for working with a new customer?
When a new customer chooses my services, the first thing I do is ask customers to fill out a general in-take form. This is to get information and details about the photographic needs. Once this is complete I send an invoice for the services I plan on performing and a booking deposit. The booking deposit is usually around 15% and it is required to schedule an appointment with me. Once this payment is processed, no one can take your time slot and we wait for our photoshoot day to arrive. I will generally call 1-2 weeks before our session to confirm all details. After we meet up and photos have been taken, it’s time to edit photos. This can take up to 2 weeks to process. Once edited, I will email you an invoice to request the final payment. Once this is paid in full, I will give you the photographs through a USB and Google Drive Link.
- What education and/or training do you have that relates to your work?
My day job is engineering, so I’m a bit of a perfectionist. This helps me a lot when it comes to editing and especially when I am trying to get that perfect shot.