- What should the customer know about your pricing (e.g., discounts, fees)?
We follow the guide lines of other Roofing companies in our area as well as Insurance companies.
- What is your typical process for working with a new customer?
The process begins when the customer contacts us through thumbtack. Once we get the customers information we schedule an appointment for a Free Estimate. Either my sells rep or I will meet with the owner to take measurements and write up a cost estimate for the owner. If the owner agrees to the estimate, we send over contracts to confirm the job so we can begin working on their home.
- What education and/or training do you have that relates to your work?
My Education is school of hard knocks . We are in the process of getting applicator certified with a number of roofing manufactures.