FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are consistently fair and competitive. Every repair or service situation is unique, so we evaluate each one carefully to make sure you get the best value for the work performed. My goal is always to bring reliability, integrity, and peace of mind — keeping your pool clean, safe, and beautiful all week long.
- What is your typical process for working with a new customer?
When meeting a new client, I typically spend a significant amount of time on the initial visit to get a full understanding of your pool’s condition and your expectations. I take time to explain how we’ll maintain your system, what you can expect from us, and ensure we’re a good fit for long-term success. Clear communication and mutual trust are always the foundation.
- What education and/or training do you have that relates to your work?
I worked for Nalco Corporation, one of the world’s leading water-treatment companies, for two years. That experience gave me a deep understanding of water chemistry and system efficiency before I started my own pool business. After two years in the field, I know exactly what it takes to keep a pool safe, sparkling, and running smoothly.