If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
For 14 years, we’ve built a trusted heating, air conditioning, plumbing, electrical, and remodel company grounded in integrity from the ground up. With a team of 10 trained, knowledgeable technicians, we handle everything from emergency air conditioning service to full new air conditioner and heater installs, plumbing and water heater repair to full septic system and gas line installations.
From your first call to the final walkthrough, you can expect clear communication, respectful service, and top-quality workmanship on every job.
When you call on us, you’re in good hands. Contact us today to schedule service or discuss your project.
Overview
Hired 1 time
Serves Surprise, AZ
Background checked
License verified
10 employees
14 years in business
Business hours
Sun7:00 am - 10:00 pmMon7:00 am - 10:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
CR39 – Air Conditioning, Refrigeration and Heating
License state: AZ
Background checked
Passed by Don Wade on Apr 10, 2026.
Services offered
Project type
Disposal type
Continuous feed (common)
Batch feed
Projects and media
Projects and media
Reviews
Great 4.8
100 reviews
5
94%
4
0%
3
1%
2
0%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Keith K.
Apr 30, 2026
•
From Google
Great company and the technician Kevin was amazing he answered all of our questions and went over everything with us about or air conditioning system.Also we like there pricing very fair and l would recommend to our family and friends..
Pro Solutions AZ's reply
Hi! Thank you so much for the kind words and the recommendation to your family and friends. We’re thrilled to hear that Kevin provided such a thorough experience and took the time to answer all your questions about your air conditioning system.
At Pro Solutions Air, we pride ourselves on transparent communication and fair pricing for all our HVAC services. It’s our goal to ensure every home in the Phoenix Valley stays cool and comfortable. We appreciate your support and look forward to being your go-to for any future AC maintenance or cooling needs!
Megan W.
Mar 26, 2026
•
From Google
Thank you so much for the prompt response on the hottest day of the year so far! Same day diagnosis and same week installation. The crew is great!
Pro Solutions AZ's reply
Thank you for the fantastic review! We know how critical it is to have a working air conditioning system during a record-breaking heatwave, so we are glad we could provide a same-day diagnosis and get your new AC installation completed so quickly.
Our crew at Pro Solutions Air takes pride in being fast and reliable for our neighbors in the Phoenix Valley when they need us most. We truly appreciate your business and hope you stay cool and comfortable in your home!
Andre D.
Mar 20, 2026
•
From Google
Matthew and the team have always been stand up and communicative, cant recommend them enough. Used them for multiple jobs and it always comes out great.
Pro Solutions AZ's reply
Great to hear, thanks for being such a great customer!
BRANDI S.
Mar 19, 2026
•
From Google
Pro Solutions Air were amazing! Ruben called less than an hour after placing my order for a new hvac system . Matthew came to my home not even an hour later and he went over everything with me. He is extremely knowledgeable and they literally had my new unit delivered and installed the very next day and just in time for this heat wave. We love our new unit and appreciate you guys I would highly recommend them for all your HVAC needs.
Pro Solutions AZ's reply
Wow, Brandi, thanks for the glowing review!
Michael R.
Jun 30, 2026
•
From Google
Saved us after hours and did good work at a fair price!
Pro Solutions AZ's reply
Thank you so much for trusting us as well as taking time to leave a review!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Pro Solutions Air, we believe in upfront, transparent pricing with zero surprises. Here is how we handle our rates and savings:
1. Upfront, Flat-Rate Pricing: We charge by the job, not by the hour. You will receive an exact, written price for approval before any work begins.
2. Diagnostic Fees: We charge a standard diagnostic fee to send a certified technician to your home to pinpoint the issue.
3. Maintenance Discounts: Members of our Pro Comfort Preferred and Pro Comfort Elite packages receive exclusive discounted pricing on repairs and reduced diagnostic fees.
4. Special Discounts: We offer special discounts for military and veterans. Please let us know if you qualify!
5. Financing Options: Flexible financing with convenient monthly payments is available for unexpected repairs and system replacements.
What is your typical process for working with a new customer?
We make working with us as smooth and stress-free as possible. Here is what you can expect from start to finish:
1. Easy Scheduling: Contact us by phone. We will find a convenient time slot that works for your schedule and send you a confirmation.
2. On-Way Notification: When your technician is headed to your home, you will receive a phone call from them with an ETA of when they are expected to pull up your home.
3. Thorough Assessment: Your technician will arrive in a company vehicle, evaluate your system, and accurately diagnose the situation.
4. Transparent Options: Before any work begins, we present you with our findings and a clear price. You approve the option that fits your budget best.
5. Expert Service: Once approved, we perform the work safely, efficiently, and cleanly, treating your home with the utmost respect.
6. Quality Wrap-Up: We walk you through the completed job, ensure you are satisfied, and provide a detailed digital invoice for your records.
What education and/or training do you have that relates to your work?
At Pro Solutions Air, we ensure your home is in the safest hands possible. Our entire team undergoes ongoing training and holds top industry credentials:
1. Fully Licensed, Bonded, and Insured: We hold multiple active Arizona Registrar of Contractors (ROC) licenses covering residential and commercial HVAC, electrical services, and specialty remodeling.
2. NATE Certified Technicians: Our team includes technicians certified by North American Technician Excellence (NATE), the gold standard for knowledge and clinical excellence in heating and cooling.
3. Ongoing Training: The HVAC and energy industries change fast. Our staff completes technical training every year to stay up to date on the latest high-efficiency systems, inverter technology, and advanced diagnostics.
4. Indoor Air Quality Specialists: Our team is specially trained in modern air purification, advanced duct cleaning, and sanitization methods to protect your home's air quality.
5. Safety & Background Checked: For your peace of mind, every member of our team is fully background checked before they ever step foot in your home.
