It’s free with no obligation to hire
Hired 15 times
3 years in business
(Mountain Time Zone - Arizona)
Mon - Sat
7:00 a.m. to 3:00 p.m.
Check, Credit card, Paypal
Certainteed Painted Desert
Owens Corning Shasta White Shingle install
Photos and Videos
36 photos and 1 video
Current roof material
Clay or concrete tile,
Wood shingles or shakes,
Roof Repair or Maintenance
Replaced broken tiles and shingle portion under AC unit. Great first response but follow up wasn't accomplished, like sending pictures of completed projects as promised. Had to be called back out because some broken tiles were not replaced. I had also requested a quote for removing all the roof tiles and replacing underpayment but it never cam as promised. This father daughter company has potential if they could just follow through.Oct 22, 2016VerifiedNext Generation Roofing LLC's reply
Thank you Mr. Scott we appreciate your feedback and we will contact you directly to achieve your satisfaction.
Roof Repair or Maintenance
next generation roofing, did an outstanding job with excellent customer service with regard to the repairs that we needed done on a roof here in Phoenix. Stacie and her staff were effective and efficient in getting us a quote, providing a thorough inspection of what all needed to be done, and completed the work in an amazing amount of time. I would highly recommend next generation roofing to assist you in your roofing needs.Dec 9, 2016Verified
Roof Installation or Replacement
I would highly recommend Next Generation Roofing for any of your roofing needs, Their communication is outstanding, Workmanship superior. You may look at my roof anytime or talk to me They are very professional in all aspects of their business.Nov 23, 2018Verified
Roof Installation or Replacement
Update: was selling my house and after inspection the roof was not installed correctly. They also did not install all the bird stop like my estimator promised. Cost the sale of the house. After they sent someone out 3 different times to fix what the inspector found, it was still not right. If you have these guys do anything make sure you get on the roof when they are done and make sure it was done properly. Would include pics the inspectors took but who cares st this point. Disaster...May 17, 2017VerifiedNext Generation Roofing LLC's reply
We have repeatedly requested this review be removed by Thumbtack, their response was always a NO. Please see their response " Hi Tracey, I understand how disappointing it can be to receive this negative review from Cory, and you’d like to have it removed. I’m more than willing to see what we can do. Though we rarely remove reviews, which create an environment of honesty and reliability on Thumbtack, we also know that reviews can be based on offsite conversations or meetings. Though this review may be negative, it doesn’t violate the terms for reviews found in our Content Policy and will remain on your profile." This request was also made by our customer Cory who admitted he was frustrated due to the selling of his home. On June 16th we received an email from above customer with a thank you for completing his roof and a request to transfer our warranty to the new home owners.
Had them out to give an estimate on a repair and a 'remove and replace' job for my clay tile roof. They were very professional, informative, and did a thorough inspection of the roof. They provided documents and pictures when they went over everything that they found. We decided to go with the remove and replace but will be holding off till later in the year due to budget constraints. I would not hesitate to contact them again when we get ready to do the work.Oct 17, 2016Verified
License Type: CR42 – Roofing (AZ)
- What should the customer know about your pricing (e.g., discounts, fees)?Roof Replacement Cost in 2019: New Roof Installation Prices We all want to get the best possible deal when it comes to spending our hard earned money. However, there are some items that fall in the “never bargain shop” category. A new roof ranks high on that list. 😉 What to Expect in Terms of Costs? A new asphalt shingles roof for a typical 2,000 sq. ft. single-story ranch house can range in price from $8,500 to $16,500 fully installed. Across the US, a typical architectural asphalt shingle roof will cost between $3.00 and $5.50 per sq. ft. to install. This price range normally includes the cost of materials, removal of the old roof (up to two layers), dumpster and disposal fees, permitting fees, professional installation, and workmanship warranty. Note: The actual estimates you’ll receive will vary depending on the location of your home, roof’s overall complexity, and the type of system you choose to install. Roofing Shingles Did you know? The average house size in America is roughly 2,000 square feet, with older homes being smaller than that (1,500 Sq.Ft. to 1,700 Sq.Ft. on average) and newer homes being larger (2,400 Sq.Ft. to 2,600 Sq.Ft. on average). However, the size of the roof can vary depending on how many levels or stories a home has, the slope and type of the roof and complexity of its architectural design. Varying factors that can affect your cost are: the brand and type of shingles; the type of underlayment; the slope of the roof; complexity of the job; the company installing the roof and the region. Average Total Costs of Common Roof Systems for Homes: 3-Tab Asphalt Shingles: $7,000 to $12,000 30-year Shingles: $9,000 to $15,000 50-year Shingles: $11,000 to $20,000 EPDM Rubber: $8,000 to $14,000 TPO or PVC Membrane: $10,000 to $15,000 Wood Shingles: $14,000 to $25,000 Steel Shingles: $14,000 to $25,000 Aluminum Shingles: $15,000 to $28,000 Standing Seam: $23,000 to $30,000 Natural Slate: $25,000 to $50,000 Concrete Tiles: $20,000 to $40,000 Clay Tiles: $25,000 to $50,000
- What is your typical process for working with a new customer?Everyone who has ever worked in a customer service capacity knows that we won’t always have the ability or resources to solve every customer problem we encounter. What we can do each and every time we speak with a customer is offer them our attention, by listening to their needs in an engaged manner and responding appropriately. Listening forms the foundation of any effective customer service interaction, and it is one of the most powerful tools available for turning a negative experience into a positive one.
- What types of customers have you worked with?We work with several different clientele like realtors, property managers, insurance company's along with home owners and other contractors.