Intelligent Design AC, Plumbing, Solar, & Electric
Licensed
Licensed
Repairs needed
Responds in about 1 min
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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Intelligent Design is Southern Arizona’s highest-rated home services company, with over 23,000 five-star reviews and more than 15 years of experience serving the Tucson community. Our licensed and certified technicians specialize in air conditioning and plumbing, using advanced diagnostics and industry-leading equipment to deliver efficient, lasting solutions.
We’re passionate about protecting your comfort, health, and home value—whether it’s a routine AC tune-up, a complex plumbing issue, or an urgent repair. We back every job with clear communication, honest pricing, and exceptional workmanship.
When you hire Intelligent Design, you're not just getting service—you’re getting peace of mind from the most trusted name in Tucson.
Overview
Hired 11 times
Serves Tucson, AZ
Background checked
License verified
70 employees
15 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
CR11 – Electrical
License state: AZ
Background checked
Passed by Andrew Dobbins on May 27, 2025.
Services offered
Repairs needed
Building height
Single-level
Two-story
Three-story
High-rise
Current roof material
Asphalt shingles
Clay or concrete tile
Metal
Rubber
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
107 reviews
5
97%
4
0%
3
1%
2
1%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mary N.
Nov 12, 2025
•
Hired on Thumbtack
What a pleasant surprise! From the first contact on through the final work today- this company is a class act. Rafael Alonso Gallego Andrade is the tech that came to do the actual work today. He was prompt, communicated before his arrival and spoke to me before he left. He showed me picture and video of the top of the areas he worked on. This was comforting because it lets me know that things were done that were agreed upon. He was professional and kind- as were Jake and his partner (didn’t get the name- sorry!) that initially came out on a Saturday to give me a free quote. They could have tried to scare me into an unneeded new roof- and they didn’t. I was nervous to sit down with them because the whole situation being an unknown topic to me gave car buying vibes and nervousness. But they put my feelings at ease and we enjoyed a nice visit while they were here. Prior to this- they stopped by the home and encountered my daughter and grandsons and they made a good impression at that time as well. Class act all the way around. I’ll be using them in the future!
Details: Shingles or tiles need to be repaired or replaced • Single-level building • 11 - 20 years old • Clay or concrete tile • No, the project is not covered by an insurance claim • Residential
Roof Repair or Maintenance
Bradley D.
Jul 27, 2026
•
Hired on Thumbtack
I worked with Intelligent Design to have a Kind Water E-2000 water conditioning system installed at my home. Everyone I dealt with from start to finish were professional, knowledgeable, and very prompt. I would definitely use this company again for any plumbing projects that I have in the future!
Details: Water softener (most common) • I would like to discuss with the professional • House
Water Treatment System Installation or Replacement
Sam C.
2 weeks ago
•
Hired on Thumbtack
It was great working with the company. The customer service was A1 and the people that we worked with were competent and knew exactly what they needed to do. I would recommend them.
Central Air Conditioning Repair or Maintenance
Jaimee P.
Jul 23, 2025
•
Hired on Thumbtack
He was very respectful and responsible and put shoe covers on even though our place needs a good sweep up anyways but he was still very respectful and explained what was going on and how we could fix our issues.
Details: Only one drain has issues • Clogging • Slow draining • Condo/Apartment
Plumbing Drain Repair
Robert H.
Jul 6, 2026
•
Hired on Thumbtack
My first contact was a call from them and they said my home was out of their service area. They kept asking for my address gave it to them twice. They called back and said my home is in their service area and scheduled me for Wednesday, July 1st 8am to 11am. They never showed up.
What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing with no surprise charges. Special discounts are available for first responders, veterans, and seniors. We also provide financing options and zero net cost upgrades on select services like SmartAC installation and water filtration systems.
What is your typical process for working with a new customer?
We start with a detailed consultation and inspection, either in-person or virtually. Our technician will explain all findings clearly, offer tailored solutions, and walk the customer through pricing and scheduling. From there, we handle everything—from coordination to follow-up—to ensure a 5-star experience.
What education and/or training do you have that relates to your work?
Our team consists of licensed, certified HVAC, Plumbing, Solar, & Electric professionals. We’re trained in advanced diagnostics, SmartAC technology, water quality testing, and energy-efficient solutions. All technicians complete ongoing education to stay ahead of industry standards and local codes.
