FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For moving jobs, pricing is based on an hourly rate, and for junk removal jobs, pricing is based on load amount. Customers receive a 10% discount if paying cash.
- What is your typical process for working with a new customer?
We contact the customer and ask what their needs are so we can know exactly what we need to do to service them. Based on the job description via phone or text, we can provide a quote and day that can work for both us and the client. Once we arrive, we greet the customer, do a walkthrough, begin working, and when the job is completed, we can do another walkthrough with the customer to make sure they are satisfied. Then we accept payment upon completion. Working with us is not only a professional experience but a fun one as well, we will make you feel comfortable and provide reassurance that your belongings will be handled with the best of care and your space will be respected and valued.
- What education and/or training do you have that relates to your work?
Experience