FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We strive to stay competitive, but feel very strongly about providing quality service. Sometimes our prices may be a little higher, but that is because we don't treat jobs like they are a drive-thru. Pets deserve to be well cared for, and good care should not be given according to how many minutes are left on the clock. We are not the kind of service to take on too many jobs at one time. It's unfair to clients. We come to your house for the time you want us to, and we stay until it's time to leave.
- What is your typical process for working with a new customer?
Our process starts with either a message, email, or phone call. From there, we set up a time to meet the owner & pet to see what they are looking for. We give them a price, and if they choose us, we pencil them in, which sets aside the time/day.
- What education and/or training do you have that relates to your work?
I have adopted nearly four dozen "at risk” pets. I have rescued, rehabbed, and re-homed everything with 2 or 4 legs (sometimes no legs). I have worked for two separate dog breeders (East Coast) helping them with their kennels. I have worked along side veterinarians (mostly with horses). I have managed several large horse facilities. I am certified in Pet First Aid and CPR.