FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Sunrise Moving and Packing DFW, we believe in transparent and straightforward pricing. Our rates are competitive and based on the specifics of your move, including the size of your home, the distance, and the services you require. We offer free, no-obligation quotes so you know exactly what to expect before we begin. We are also proud to offer special discounts for our military, first responder, and senior customers as a token of our appreciation.
- What is your typical process for working with a new customer?
Our process is designed to be seamless and stress-free. It begins with a comprehensive consultation to understand your specific moving needs. We can provide a detailed quote based on your inventory and the scope of work. Once you decide to move forward, we schedule your service and our team will arrive on time with all the necessary equipment. Throughout the process, from the initial contact to the final box being placed in your new home, our team communicates with you to ensure every detail is handled with care.
- What education and/or training do you have that relates to your work?
Our movers are not just hired hands; they are trained professionals. Each member of our team undergoes extensive in-house training to master proper packing techniques, furniture disassembly and reassembly, and safe handling of all types of items—from everyday belongings to oversized and specialty pieces. We also conduct background checks on all employees to ensure the highest level of trust and professionalism.