FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the scope of the project, the materials required, and the time needed to complete the work properly. Every home project is different, so we provide clear estimates after discussing the details and seeing the space whenever possible. This helps ensure customers receive accurate pricing without surprises later. We believe in being transparent about costs. Estimates outline the labor, materials, and expected timeline so customers understand exactly what they’re paying for. If a project changes or additional work becomes necessary, we always communicate those adjustments before moving forward. For smaller handyman jobs, pricing is typically based on time and materials, while larger renovation projects are usually quoted as a full project estimate. This allows customers to plan their budget with confidence. Our focus is on delivering quality workmanship and long-lasting results. While we aim to keep our pricing competitive, we prioritize doing the job correctly the first time rather than cutting corners. From time to time we may offer flexible pricing for bundled projects or repeat customers, depending on the scope of work. The goal is simple: fair pricing, clear communication, and work that adds real value to the home.
- What types of customers have you worked with?
Over the years, we’ve had the opportunity to work with a wide range of customers, each with different goals for their homes. Many of our clients are homeowners who want to improve the comfort, functionality, or value of their property—whether that means repairing everyday wear and tear or investing in larger renovation projects. We’ve also worked with families who are remodeling spaces to better fit their lifestyle, such as upgrading kitchens and bathrooms, building outdoor decks for entertaining, or redesigning areas of the home to create more usable space. In many cases, these projects involve collaborating closely with the homeowner to turn their ideas into something practical, durable, and visually appealing. In addition to homeowners, we’ve helped property owners and landlords who need reliable work done on rental properties, as well as clients preparing homes for sale who want to increase their property’s appeal and value. Every project is a little different, but the common thread is that our customers are people who want quality work done right. Whether it’s a small repair or a full renovation, we focus on building trust and delivering results that homeowners can rely on for years to come.
- Describe a recent project you are fond of. How long did it take?
One recent project we’re especially proud of was a full bathroom renovation that completely transformed the space into something modern, functional, and built to last. The project took about **two months from start to finish**, and it involved detailed tile work, custom features, and careful finishing work throughout the room. The centerpiece of the project was the **large walk-in tiled shower**, which included full wall tile, a built-in bench, and a recessed storage niche for shower essentials. We used a darker tile design with a clean accent band that runs continuously through the space, tying the entire bathroom together visually. The shower floor and curb were carefully set to ensure proper drainage and long-term durability. Outside the shower area, we installed **large-format floor tile across the bathroom**, creating a clean, open look that complements the darker wall tile. Attention to detail was critical around the window and transitions so everything stayed symmetrical and balanced. The project also included **custom vanity work with stone countertops and built-in cabinetry**, providing both style and practical storage. Finishing touches like the sink installation, trim work, and final alignment of fixtures helped bring the whole room together. Projects like this are especially rewarding because they combine craftsmanship with design. Watching a space evolve from a basic room into a polished, spa-like bathroom over the course of a couple months is exactly the kind of transformation we enjoy delivering at Dives Home Solutions.