FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is primarily based on the amount of space the items take up. Our estimates are transparent and include loading, transportation, cleanup, and standard disposal fees. Through our 10% Giveback Program, 10% of our proceeds are also dedicated to supporting the community.
- What is your typical process for working with a new customer?
We begin by learning what the customer needs removed and reviewing photos, videos, or the property in person. We then provide a clear estimate and schedule a convenient appointment. Once approved, our crew loads everything, cleans the work area, and handles the items responsibly through disposal, recycling, or donation whenever possible.
- What education and/or training do you have that relates to your work?
Our team has hands-on training in safe lifting, efficient loading, property protection, item sorting, responsible disposal, and customer service, whilst being licensed and insured for every case scenario.