FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every roofing project is different, so pricing depends on factors like roof size, materials, complexity, ventilation, and the scope of work needed. We provide free 37-point roof inspections and clear, straightforward estimates so you understand your options before making a decision. We believe in transparent pricing with no unnecessary pressure or surprise add-ons.
- What is your typical process for working with a new customer?
We start by learning about your concerns and scheduling a free 37-point roof inspection. One of our roofing specialists will inspect your roof, document what they find, and walk you through the results. If work is needed, we’ll explain your options, provide a detailed estimate, and answer your questions. From scheduling and installation through cleanup and final walkthrough, our team keeps you informed every step of the way.
- What education and/or training do you have that relates to your work?
Rhino Roofers is an Owens Corning Platinum Preferred Contractor, RCAT-licensed, and BBB A+ rated. Our team receives ongoing training on roofing systems, installation standards, storm damage identification, safety, ventilation, and manufacturer requirements so we can provide homeowners with knowledgeable recommendations and quality workmanship.